Business Operations Manager

SUMMARY:

POSITION INFO:
About the Role:
We are seeking a dynamic and highly organized Business Operations Manager to oversee day‑to‑day operations, support executive leadership, and drive efficiency across the business. This role is ideal for a proactive, tech‑confident professional who thrives in a fast‑paced, growing environment and enjoys working across operations, digital platforms, sales, and customer engagement.

Minimum Requirements:
- 4–6 years relevant experience
- Valid driver’s license and own vehicle
- Strong operational and administrative capability
- Experience in web design, sales, SEO, reporting, and team coordination
- Proficiency in CRM systems (VMG), Excel, and digital business tools
- BCom degree beneficial but not required

Key Responsibilities:
Business & Operations Management
- Oversee daily business operations and workflow management
- Plan, coordinate, and execute operational activities efficiently
- Manage priorities and deadlines in a fast‑paced environment
- Assist with budgeting, cost awareness, and resource allocation
- Coordinate suppliers, stock, and logistics
- Identify and implement process improvements

Digital & E‑Commerce Management
- Manage and update company websites and online stores (WordPress)
- Oversee product listings, pricing, promotions, and stock control
- Conduct basic SEO updates and ensure smooth online customer journeys
- Confidently use digital tools, systems, and reporting platforms

Sales & Customer Management
- Handle leads, enquiries, and sales follow‑ups
- Prepare quotations and track conversions
- Build and maintain strong customer relationships
- Identify upselling and cross‑selling opportunities

Executive Support & Leadership
- Support the Director with reporting, coordination, and priority execution
- Oversee staff tasks and ensure accountability
- Manage confidential and time‑sensitive information professionally

Communication & Reporting
- Communicate clearly and professionally with customers, suppliers, and internal teams
- Track sales and performance metrics
- Prepare basic reports and insights for decision‑making

Technical & Industry Confidence
- Willingness to learn automotive performance terminology
- Ability to explain technical product information in a customer‑friendly way

Personal Attributes:
We’re looking for someone who is:
- Self‑driven, proactive, and solution‑oriented
- Highly organized with exceptional attention to detail
- Able to work independently and take ownership
- Adaptable and comfortable in a growing business environment

Communication will be limited to short listed candidates.
No hand delivered cv's will be accepted. No Cv's will be accepted on WhatsApp or Email. Please apply on the link provided.