Business Process Analyst

SUMMARY:
Are you a process-obsessed problem-solver who thrives on making systems smarter, faster, and more efficient?
We’re searching for a Business Process Analyst who loves diving into financial workflows, spotting inefficiencies, and transforming them into seamless, data‑driven solutions.
If you’re passionate about improving processes, enabling financial visibility, and collaborating across teams—all while working in a fast‑paced e‑commerce environment—this role is calling your name!

POSITION INFO:

Process Analysis & Continuous Improvement
Analyse and map current financial processes to identify gaps and bottlenecks
Design future‑state workflows that improve accuracy and reduce manual effort
Lead process-improvement initiatives and track their impact
Create detailed SOPs, documentation, and workflow diagrams
Financial Data Analysis & Insights
Evaluate financial data to uncover trends, anomalies, and improvement areas
Build reports, dashboards, KPIs, and performance metrics
Provide insights to improve financial decision-making
Support month‑end and year‑end financial analysis
Financial Visibility & Reporting
Develop automated dashboards and reporting tools
Build financial models to support strategic planning
Ensure accurate, consistent data across systems
Internal Controls & Risk Management
Identify control weaknesses and implement improvements
Conduct financial risk assessments and propose mitigations
Support audit requirements and control testing
Compliance & Monitoring
Monitor compliance with financial, tax, and regulatory requirements
Analyse and improve compliance processes
Support marketplace seller compliance and related reporting
Systems Integration & Automation
Identify automation opportunities across financial processes
Partner with tech teams to implement system enhancements
Validate and document system requirements and process changes
Stakeholder Collaboration
Work closely with Finance, Product, Operations, Compliance & Tech
Facilitate workshops and support strategic initiatives
Act as SME for marketplace finance processes

Skills & Experience
Essential Skills
Strong analytical and problem‑solving capabilities
Excellent communication and stakeholder‑management skills
Process improvement expertise (Lean, Six Sigma advantageous)
High attention to detail
Ability to work in fast‑paced, dynamic environments
Technical Competencies
Advanced Microsoft Excel skills
Experience with Power BI / Tableau / Looker / Qlik
Knowledge of SQL is advantageous
Familiarity with process mapping tools such as Visio or Lucidchart
Understanding of ERP systems

Qualifications
Bachelor’s degree in Finance, Accounting, Commerce, or similar
Business/process improvement certifications beneficial
Minimum 3–5 years’ experience in business analysis / financial analysis / process optimisation
Experience in e‑commerce or marketplace environments advantageous


Contact
Kayla Reddy


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If you do not receive a response within two weeks, please consider your application unsuccessful. Your profile will remain on our database for future opportunities.