Business Process and Systems Analyst (CH1208)

SUMMARY:
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POSITION INFO:

Our client in the FinTech space (Trade & Supply Chain Finance platform) is looking for a Business Process and Systems Analyst to join their team in Stellenbosch. The Business Process & Systems Analyst plays a critical role in documenting, assessing, and optimising business processes across the business. This role bridges operations, compliance, and software development to ensure that systems accurately reflect business requirements and support strategic growth objectives.

The successful candidate will focus on streamlining workflows, improving operational efficiency, automating routine processes, and ensuring alignment between business operations and system functionality. The role includes significant administrative responsibility, structured documentation management, and direct support to the CTO.

You will act as the primary liaison between operational teams, developers, stakeholders, vendors, and system users - ensuring that all specifications are properly developed, implemented, tested, maintained, and accurately documented at all times.

This is a hands-on operational role requiring both analytical thinking and high-volume administrative execution.

Qualifications, Skills and Experience

• Bachelor’s degree in Business Engineering, Business Information Systems, Business Analysis, Industrial Engineering, BCom/BBusSci in Information Systems or related field.
• Strong experience in business process mapping and workflow documentation. (2+ Years)
• Experience developing detailed technical specifications for software development.
• Experience working within Agile or structured development environments.
• Hands-on experience with JIRA (requirements management, backlog grooming, ticket creation, workflow management).
• Experience in systems testing (UAT and staging environments).
• Experience with Lucidchart or similar Business Process Management (BPM) software.
• Strong analytical and problem-solving capability.
• Proficiency in Google Workspace.
• Understanding of automation tools and process optimization frameworks.

Soft Skills

• Strong analytical thinking and attention to detail.
• Excellent written and verbal communication skills.
• Ability to translate complex processes into structured documentation.
• Strong stakeholder management skills.
• Ability to work cross-functionally with operations and development teams.
• High level of ownership and accountability.
• Adaptability in a fast-growing and evolving environment.
• Readiness for change at any moment, with the ability to quickly assess impact and update process flows accordingly.
• Strong organizational and time management skills.
• Proactive mindset with a continuous improvement orientation.
• Ability to manage multiple projects simultaneously.
• Professional discretion and confidentiality.
• High tolerance for repetitive and detail-intensive administrative work.
• Strong administrative discipline and structured working style.
• Exceptional attention to detail and documentation accuracy.
• Ability to manage large volumes of structured administrative tasks without compromising quality.
• Comfortable balancing analytical work with hands-on operational administration`

General

• We are committed to fair and inclusive hiring. All suitably qualified applicants are welcome to apply.
• Preference may be given in line with our client’s Employment Equity plan and applicable legislation.
• Applicants must have the legal right to work in South Africa at the time of application.
• Only shortlisted candidates will be contacted. If you do not hear from us within 30 days, please consider your application unsuccessful.
• Please include your current remuneration (CTC), salary expectation, and notice period (optional but helpful for screening).
• By applying, you consent to the processing of your personal information for recruitment purposes in accordance with POPIA.