Business Process Analyst Ref: ZR

Responsible for facilitating and defining business requirements and ensuring translation into effective business solutions.

This is a 12-month contract position based in Cape Town.

Job description

• Develop a Business Analysis Approach in project execution or investigation

o Understand project context to determine applicable BPA approach

• Lead the definition and review of business processes

o Understand current business processes and define future business processes

o Document future business process/es

• Facilitate Business requirements workshops or sessions to elicit and define system requirements

o Plan and execute business requirements elicitation sessions/workshops

o Develop Business Requirement Specifications

• Participate in solution design workshops

o Develop Functional Requirement Specifications

o Provide input to System Requirement Specification and other Technical oriented documents

• Contribute in development of testing and training materials

o Document test scenarios and review test cases

o Assist testing capability in ensuring that new system meet requirements

o Coordinate and lead User Acceptance Testing (UAT)

Minimum requirements

• Relevant 3 year Information Technology or business-related qualification
• Minimum of 3 years Business/Process Analysis experience, preferably across multiple disciplines/domains
• Working knowledge of relevant methodology and tools e.g. Process modelling tools, project management methodologies (Waterfall, Agile etc.)

Additional Criteria

• Proven experience in leading solution design workshops
• Expert knowledge in delivering typical Business Analysis Artefacts
• Faculty Training Institute Business Analysis qualification advantageous
• General understanding of forecasting and planning processes in the retail environment will be advantageous
• Experience of Agile methodologies and frameworks including Scrum and Kanban and of the Business Analyst role within agile frameworks
• Proven experience of stakeholder relationship management and influencing skills, demonstrating success in facilitating collaboration, influencing, communicating and negotiating at all levels
• Expertise and extensive experience in process modelling, gap analysis and requirements engineering with the delivery of appropriate artefacts to progress development and achieve business objectives
• The ability to interact and work collaboratively within a team as well as the ability to run with a piece of work autonomously where required
• Ability to research technology-related concepts, trends and best practices, and apply findings
• Synthesises data from different sources to identify trends
• Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself
• Demonstrates a results-oriented mindset in planning and implementing activities/projects
• Anticipates potential obstacles and their impact on the accomplishment of goals and timelines and propose/ take corrective action where required
• Listens attentively and checks understanding of the message being received.
• Prepares written reports and briefs and communicates ideas clearly.
• Speaks fluently in team meetings when presenting information.
• Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
• Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
• Adjusts to work effectively within new work structures, processes, requirements, or cultures
• Anticipates change and continuously remains prepared for change