Business Process analyst

SUMMARY:
Business Process Analyst 12 month contract

POSITION INFO:

Datonomy Solutions is founded on a business model called Connected Value Creation – this enables us to add value to all key stakeholders and unlock true growth, collaboratively. We believe in doing well by doing good, and the work we do creates value for employees, customers, society and the environment.

Building a career with Datonomy allows you to work on projects that interest you, and with the tech stack that appeals to you most. Diverse teams comprising a variety of cultures, ages and backgrounds are proven to be more effective - this also ensures that teams don''t become rigid and change-averse.

Datonomy invites you to embrace the future of work. Consulting gives you the flexibility to co-create your career with clients who rely on your unique skillset. The beauty of the model is that you can choose the length of your engagement with each client - you may want to spend a year or two rolling out a major programme, or just a few months designing a product feature.

At Datonomy, we want to collaborate with you to achieve your goals, personally and professionally, and that is why we want like-minded people to join our growing team.

We have set out to change 1 billion lives by 2030, become part of this incredible goal!

Business Process Analyst – 12 months initially

Job description

• Perform appropriate research to proactive identify improvement opportunities to the online capability of Woolworths
• Gather and analyse business requirements. Build in-depth understanding of user requirements & gather functional and non-functional requirements
• Model business requirements using mock-ups, wireframes and eventually prototyping approaches in an attempt to validate requirements
• Develop customer journey maps to help business identify “PAIN” points and opportunities
• Work closely with Product Owner to develop an aligned backlog of features that is enabling the WW Digital Strategy
• Lead elicitation, documentation and validation of comprehensive user stories linked to the prioritised business requirements/features
• Provide guidance in the prioritization of user stories and sizing thereof
• Assist the delivery team in the deployment of features by contributing to testing, reprioritisation, training etc
• Continuously use best/next practice to improve the ways of working of the specific agile team and broader group
• Act as Proxy Product Owner when the situation arises

Minimum requirements

• Relevant 3 year Information Technology/Business qualifications is highly recommended
• Minimum of 5-10 years business analysis experience, across multiple disciplines/domains
• Track record of being involved in delivery of large programmes and operations, preferably in the retail industry
• Working knowledge of relevant methodology and tools e.g.: process modelling tools, requirements elicitation methodologies, agile methodology based on Scrum Framework
• Experience of working within a fast-paced environment, and of the BA role within agile frameworks
• Proven experience of stakeholder relationship management and influencing skills, demonstrating success in facilitating collaboration, influencing, communicating and negotiating at all levels
• Demonstrable expertise and experience of using agile project management software e.g. Jira; Confluence etc
• Expertise and experience in process modelling, gap analysis and requirements engineering with the delivery of appropriate artefacts to progress development, achieve business objectives
• Experience in producing low fidelity user/customer experience designs
• Working knowledge of design thinking approaches is desirable

COMPETENCIES

• Ability to research technology-related concepts, trends and best practices, and apply findings
• Appropriately derives and organises the essence of information to draw solid conclusions
• Presents problem analysis and a recommended solution rather than just identifying and describing the problem itself
• Demonstrates a results-oriented mindset in planning and implementing activities/projects
• Clearly defines objectives and translates them into workable activities
• Listens attentively and checks understanding of the message being received.
• Prepares written reports and briefs and communicates ideas clearly.
• Convinces others by identifying benefits for all; looks for ways to increase the value of the partnership for all parties.
• Genuinely cultivates personal bonds with colleagues in order to enhance performance throughout the organisation.
• Actively seeks out positive spin-offs of change and investigates ways in which change can be used
• Demonstrates resourcefulness in acquiring necessary knowledge, skills and competencies to adapt to change

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