Business Support Manager

 

Recruiter:

Sandi Crowther Recruitment

Job Ref:

DUR002323/TR

Date posted:

Thursday, July 14, 2022

Location:

Durban, South Africa

Salary:

55 000


JOB SUMMARY:
Durban. Established company with multiple franchises focused on providing security solutions seeks Business Support Manager with solid sales management experience to join their Durban branch to support and develop their franchise base.

JOB DESCRIPTION:

Responsibilities:
  • Developing a business plan in conjunction with the Franchisee
  • Determining annual Franchisee budgets based on forecasts and sales potential
  • Overseeing the performance of Franchisees’ business plans and implementation of agreed strategies
  • Assisting and monitoring the sale of a Franchise to ensure a smooth transition to the new owner
  • Managing the Franchisor and Franchisee obligations
  • Monitoring vital statistics and compiling monthly Franchisee sales reports for submission to management
  • Monitoring the activities of competitors (including advertising activity) and compiling regular reports
  • Conducting regular franchisee audits
  • Supporting franchisees and staff with sales and proactive marketing
  • Ensuring franchisees are focusing on existing and / or new product ranges
  • Assisting in the sourcing of new Franchisees
  • Implementing the go-fetch strategy within the region in order to grow the commercial customer base and generate additional leads
  • Providing input into the development of the annual advertising and marketing plan (levy, additional expenditure, requirements)
  • Attending Trade Shows in an official capacity to meet and educate customers
  • Liaising with marketing department regarding trade shows, branding opportunities and showroom material
  • Proactively supporting, presenting and selling in commercial / corporate markets
  • Planning roadshows for new / existing product launches
  • Conduct ongoing training of franchise owners and staff based on audit findings or general requirements
  • Planning and conducting all induction training for new franchisees
  • Project management duties including establishing timing plans and roll-out process for new projects and defining inputs, activities, and outputs

Requirements:
  • Sales management experience (a minimum of 5 years’ experience would be beneficial)
  • National Diploma or Degree in Marketing and Sales preferred
  • Strong command of Afrikaans is required
  • Thorough knowledge of all Sales and Marketing principles and practices
  • Ability to manage and develop a profitable business unit
  • Working knowledge of customer service / franchisee management
  • Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills
  • Excellent root cause analysis and problem-solving skills
  • Ability to travel and work flexible hours (position will involve travelling 5-10 working days per month), must also be willing to travel to rural towns
  • Ability to present, train and conduct effective workshops
Apply:

 

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