Business Support Manager

Recruiter:

Sandi Crowther Recruitment

Job Ref:

DUR002323/TR

Date posted:

Thursday, July 14, 2022

Location:

Durban, South Africa

Salary:

55 000

JOB SUMMARY:
Durban. Established company with multiple franchises focused on providing security solutions seeks Business Support Manager with solid sales management experience to join their Durban branch to support and develop their franchise base.

JOB DESCRIPTION:

Responsibilities:

Developing a business plan in conjunction with the Franchisee
Determining annual Franchisee budgets based on forecasts and sales potential
Overseeing the performance of Franchisees’ business plans and implementation of agreed strategies
Assisting and monitoring the sale of a Franchise to ensure a smooth transition to the new owner
Managing the Franchisor and Franchisee obligations
Monitoring vital statistics and compiling monthly Franchisee sales reports for submission to management
Monitoring the activities of competitors (including advertising activity) and compiling regular reports
Conducting regular franchisee audits
Supporting franchisees and staff with sales and proactive marketing
Ensuring franchisees are focusing on existing and / or new product ranges
Assisting in the sourcing of new Franchisees
Implementing the go-fetch strategy within the region in order to grow the commercial customer base and generate additional leads
Providing input into the development of the annual advertising and marketing plan (levy, additional expenditure, requirements)
Attending Trade Shows in an official capacity to meet and educate customers
Liaising with marketing department regarding trade shows, branding opportunities and showroom material
Proactively supporting, presenting and selling in commercial / corporate markets
Planning roadshows for new / existing product launches
Conduct ongoing training of franchise owners and staff based on audit findings or general requirements
Planning and conducting all induction training for new franchisees
Project management duties including establishing timing plans and roll-out process for new projects and defining inputs, activities, and outputs

Requirements:

Sales management experience (a minimum of 5 years’ experience would be beneficial)
National Diploma or Degree in Marketing and Sales preferred
Strong command of Afrikaans is required
Thorough knowledge of all Sales and Marketing principles and practices
Ability to manage and develop a profitable business unit
Working knowledge of customer service / franchisee management
Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills
Excellent root cause analysis and problem-solving skills
Ability to travel and work flexible hours (position will involve travelling 5-10 working days per month), must also be willing to travel to rural towns
Ability to present, train and conduct effective workshops

Apply:

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