CREDIT CONTROLLER

SUMMARY:
CREDIT CONTOLLER  - JHB- URGENT PLACEMENT TO START ASAP: NB: Industry Advantage: FMCG / Wholesale Distribution  experience will be highly beneficial

SALARY: R20 000 - R23 000 DEPENDING ON EXPERIENCE
Experience Required : Minimum 3 years in Accounts Receivable or Credit Control
Qualification : Diploma or Degree in Accounting/Finance (or equivalent)

NB: Industry Advantage: FMCG / Wholesale Distribution experience will be highly beneficial

Role Purpose
To oversee and manage the full Accounts Receivable function, ensuring timely collection of payments, accurate customer account maintenance, effective credit risk management, and strong support to internal stakeholders. This role ensures cashflow stability and contributes to financial performance through efficient debtor administration and compliance.
Minimum Requirements

• 3+ years’ experience in Accounts Receivable / Credit Control.
• Diploma or Degree in Accounting, Finance, or equivalent.
• Experience in FMCG, retail, or wholesale distribution advantageous.
• Solid understanding of debtor management principles and reconciliations.

• Manage the full debtors function from invoicing through to collection.
• Ensure timely and accurate processing of customer invoices, credit notes, and statements.
• Monitor aging reports daily and drive proactive collection strategies.
• Maintain accurate and up-to-date customer accounts.
• Resolve unallocated receipts, short payments, and discrepancies promptly.

• Conduct credit checks and risk assessments for new customers.
• Manage credit limits, terms, and approvals as per company policy.
• Monitor overdue accounts and implement escalation steps where necessary.
• Prepare monthly bad debt provision reports and recommend write-offs where applicable.

• Handle complex retailer accounts including Pick n Pay, Dis-Chem, Checkers, Spar, and others.
• Investigate and resolve chargebacks, shortages, pricing claims, and promotional deductions.
• Work closely with Sales, Logistics, and Merchandising teams to resolve disputes and improve processes.

• Prepare weekly and monthly collection forecasts.
• Provide accurate AR reports to management including aging analysis, top overdue accounts, and risk areas.
• Support month-end closing with reconciliations, journals, and audit schedules.
• Customer Communication & Relationship Management
• Build strong relationships with customer accounts departments to improve payment efficiencies.
• Maintain open communication channels with internal teams to resolve delays or disputes.
• Ensure professional and timeous responses to all debtor-related queries.

• Work within Syspro (or relevant ERP) to manage debtor data accurately.
• Maintain compliance with company policies, accounting principles, and audit requirements.
• Identify process inefficiencies and implement improvements for faster collections.
• Assist in automation projects and digitisation of finance processes.

• Provide guidance and oversight to junior staff in the AR function.
• Assist the Financial Manager with ad hoc projects, audits, and financial analyses.

• Strong attention to detail and analytical ability.
• Excellent communication and negotiation skills.
• Ability to work under pressure in a fast-paced FMCG environment.
• High integrity, professionalism, and strong work ethic.
• Proficiency in MS Excel and ERP systems (Syspro experience advantageous

POSITION INFO:
#CREDIT #CONTROLLER#SYSPRO# FMCG # WHOLESALE DISTRIBUTION