Casino Risk Analyst

A leading land based operator is expanding portfolios and they have exciting opportunities in their brand new iGaming venture. They have an amazing new job opportunity for a Casino Risk Analyst to join their in Johannesburg. They are growing massively and are one of the most renowned places to enjoy work life culture in the iGaming industry.

Your key job responsibilities as the Casino Risk Analyst in Johannesburg will include:

• The Casino Risk Analyst’s role is to protect corporate assets by identifying fraudulent behaviour conducted by existing or new application players that attempt to defraud the company by identity theft or bonus abuse with the intention of exploiting temporary application weaknesses/bugs or more elaborated cheating/collusion activities.
• Your work day will compose mostly of checking game play, withdrawal requests and verifying due diligence on customers. You will be involved in collating background information and analyse data to develop and deliver quality risk analysis on customer behaviour. You will also have a strong will and desire to be customer focused and engage in providing an excellent customer journey to all players by dealing with complaints and payment escalations
• Perform risk assessment of new/current players throughout their customer journey and generated by the current Risk framework and perform EDD when appropriate
• Evaluate, review and approve KYC documents sent in by players and use your expertise to establish affordability and legal funding when handling documents such as source of wealth and/or source of funds to mitigate AML risks or proceeds of crime
• Ensure that all tasks performed are in line with the set processes and procedures related to anti-money laundering and KYC flows
• Liaise with 3rd party Payment/fraud providers for enhanced investigations or resolutions linked to Player issues
• Evaluate and identify suspicious behaviour as well as independently report Suspicious Transaction Reports (SAR) to the MLRO and deputy
• Conduct enhanced ongoing monitoring and compiling of additional due diligence where this may be needed
• Analyse, Prepare and handle chargeback disputes
• Compile and handle daily reports & account reviews, under the supervision of the Payments and Risk Team Leader

Requirements for this Casino Risk Analyst job in Johannesburg:

• You have a positive can-do attitude and a flexible approach – remember you’re going to have to work shifts!
• A genuine interest in supporting people and finding creative solutions
• Ability to learn new technology/systems/applications quickly
• Knowledge of online payments, gaming accounts, banking and payments processing
• Have previous experience in customer risk assessments, rules and regulations within the gaming industry