Channel Support Specialist - Hybrid

SUMMARY:
Brief Description:

Are you a proactive and detail-oriented Channel Support Specialist looking for your next contract opportunity? I’m currently inviting experienced Channel Support Specialists to apply. This is a great opportunity to contribute to upcoming projects where strong coordination, stakeholder support, and operational excellence are key.

POSITION INFO:
Key Responsibilities:

• Provide operational and administrative support to channel and partner teams.
• Coordinate onboarding, enablement, and ongoing support for channel partners.
• Track, manage, and resolve channel-related queries and issues.
• Maintain accurate records, reports, and documentation in line with financial services standards.
• Support reporting, compliance, and process adherence.
• Liaise with internal teams to ensure smooth execution of channel activities.
• Assist with process improvements and operational efficiencies.

• Degree in Financial Services, Business, Commerce, or a related field.

• 3+ years experience in a Channel Support, Sales Support, Operations, or similar role.
• Exposure to the Financial Services or Banking environment (required).
• Strong administrative, coordination, and organisational skills.
• Experience working with partners, vendors, or sales channels.
• Strong communication and stakeholder engagement skills.
• Proficiency in MS Office (Excel, Word, PowerPoint).
• Ability to work independently in a hybrid working environment.

• Knowledge of financial services regulations and compliance requirements.
• Exposure to CRM or workflow systems.
• Strong problem-solving and multitasking abilities.