Chief Commercial Officer (Research Industry Experience)

SUMMARY:
Please Note:  Research industry experience is essential

Our client, an independent African market research and insights company that delivers field‐verified data, CX and NPS benchmarks, and consumer analytics based is seeking for a Chief Commercial Officer to own and accelerate the business’ growth engine: delivering ambitious revenue growth, supporting strategic development of market-leading products through insights obtained in the industry and enhancing the business’ premium brand through ongoing engagements in the industry and without clients.

You will design and execute bold go-to-market strategies, lead commercial activities, cultivate strategic client relationships and partnerships and oversee events, PR and communications to amplify their reputation and drive market share.

POSITION INFO:
In order to be considered the following is required: Degree in Marketing & Sales or Business Management MBA 10-15 years executive level experience in CRM and New Business Development At least 7 years leading a professional team At least 5 years is a consulting, research or data analytics industry Knowledge of the competitive market and industry trends Broad knowledge of various industries and business intelligence Knowledge of Digital Marketing principles Knowledge of SA labour law and performance management principles Experience within the market research, insights, data analytics or related consulting industry would be highly advantageous Responsibilities: Commercial Growth & GTM Ownership: Own the commercial & go-to-market strategy for the Apex Product, to deliver 45% revenue growth - prioritise segments, channels and partnerships that accelerate adoption and maximise ROI Deliver quarterly new-business revenue, margin and conversion targets across the full product portfolio and markets - set targets (for FY28), monitor performance and reallocate resources to the highest-impact opportunities Lead sales performance and contract negotiations to convert high-value opportunities and protect commercial terms - coach the sales team, enforce conversion targets and approve key commercial agreements Commercialise portfolio revenue opportunities (cross-sell, upsell and lifecycle value) to increase client lifetime value and reduce churn Own strategic premium client contract negotiations and commercial terms to protect margins and convert high-value opportunities into sustainable, retained revenue Sales Operation Excellence: Ensure profitable commercial agreements, rigorous documentation governance and CRM-driven account management to protect margins, improve operational efficiency and drive retention and recurring revenue Strategic Relationships: Drive deeply strategic relationships (new clients, partners, and industry influencers) and account stewardship to secure high-value renewals, upsell opportunities and client advocacy - to increase retention, referrals and the businesses premium reputation in target markets across Africa Marketing & Premium Brand Experience: To have complete oversight of the Marketing & Brand Experience: ensure the Marketing Manager delivers brand, communications and demand programs that drive product adoption, retention and revenue to support the 45% growth target and enhance the premium market positioning People Management: Lead and manage operational excellence for the commercial team to ensure consistent delivery of departmental objectives - securing predictable revenue growth, improved retention resulting in a premium client experience Source, develop and retain high-performing commercial talent by providing clear direction, coaching, training and recognition to build the scalable capability needed to deliver premium client outcomes and ambitious revenue targets Budget Management: Together with finance, compile an accurate budget to enable the department to achieve its strategic objectives Manage the allocated budget by monitoring and evaluating expenditure to mitigate risk, minimize overspend and maximize the ROI for the business If you are a driven and commercially minded professional with a passion for building client relationships and driving business growth, please URGENTLY email us your CV. Please Note: Information displayed above not limited to advertisement. Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application.