SUMMARY:
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POSITION INFO:
About the Role
- Our client is seeking an experienced ICT Business Analyst with strong project leadership skills to join their technology team.
- This pivotal role combines comprehensive business analysis and hands-on project management responsibilities.
- You will bridge the gap between business needs and solution delivery, manage budgets, mitigate risks, drive change, and engage stakeholders at all levels.
- The successful candidate will ensure the delivery of critical ICT initiatives aligned with our organisational objectives.
Key Responsibilities:
- Gather, analyse, and document ICT-related business requirements.
- Analyse current systems and processes to identify gaps and opportunities for improvement.
- Develop functional specifications for ICT projects, including ERP, automation, and integration solutions.
- Measure and report on realised business benefits and ROI.
- Manage projects end-to-end within scope, time, and budget.
- Monitor and control project budgets and manage risks effectively.
- Build strong stakeholder relationships and maintain effective communication.
- Support testing, UAT, and deployment of ICT systems.
- Drive organisational change initiatives and deliver end-user training.
- Prepare technical documentation, process maps, and management reports.
Minimum Requirements:
- Tertiary qualification in IT, Computer Science, or related field.
- Minimum 5 years’ experience as an ICT Business Analyst.
- Strong understanding of ICT systems, networking, and enterprise applications.
- Experience with ERP systems, cloud platforms, and data analytics tools.
- Knowledge of Agile and Waterfall methodologies.
- Excellent stakeholder engagement and communication skills.
- Previous experience in the FMCG industry is required.
- Proficiency in data analysis and system integration patterns.
Preferred Experience:
- Exposure to Microsoft Dynamics 365 / Business Central, Power BI, and complex integration projects.
- Familiarity with cybersecurity principles and ICT governance frameworks.
- Project Management Certification (PMP or Prince2 Practitioner) highly desirable.
- CBAP or equivalent certification advantageous.
- Experience with process automation technologies (RPA, AI).
Kindly regard your application as unsuccessful if you have not heard from the agency within 2 weeks.
