Cisco Operations Engineer - Tier 4 (Telco)

SUMMARY:
Fantastic career opportunity for a high performing and talented individual to join leading global telecommunications company at the cutting edge of new technology.

A minimum of 5 years' experience in a Cisco environment in Telecommunications plus 2+ years' Linux experience (Virtual server environments included), 2-3 years' open source network tools installation & implementation plus 3 - 4 years' network to network interface setup - MP BGP, tagged interfaces, QinQ experience required. 

POSITION INFO:

Job Purpose
Responsible for ensuring stability and growth of the network and optimal Customer satisfaction.
Key Performance Areas

• Turnups and Turndowns
• Perform Root Cause Analysis
• Customer Communication
• Incident Handling
• Technical Consultation

• Thorough knowledge of networks in the telecommunications industry  
• Knowledge of customer service principles 

• Written and verbal communication skills
• Practical understanding of network design
• Coaching and knowledge sharing skills

• CISCO SPCOR - Implementing and Operating Cisco Service Provider Network Core Technologies OR CCNP Service Provider (Mandatory)
• CCIE Service Provider OR Routing and Switching (Advantageous)
• ITIL Foundation (Advantageous)
• Linux Certification (Advantageous)
• Python Scripting (Advantageous)

• 5 years’ experience in a Cisco environment in Telecommunications.
• 2+ years Linux experience (Virtual server environments included).
• 2-3 years’ open source network tools installation & implementation.
• 3-4 years network to network interface setup – MP BGP, tagged interfaces, QinQ. 

• Must be willing to work weekend shifts on a monthly basis
• Must be willing to work flexible shifts and overtime 

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