Client Partner

SUMMARY:
Client Partner (Key Accounts Manager) 
Menlyn Area
Salary up to R70 000 CTC

POSITION INFO:
Minimum requirements:

• At least 5 years’ experience in a similar role (e.g., Researcher, KAM, Sales, Management Consulting)
• 1-3 years successful key account management experience with a proven track success in client relationship management and research project management, preferably in the market research or consulting industry
• 1-3 years managing medium to large scale projects preferably in research
• MCom Degree in Research, Psychology Commerce or equivalent (Preferred)
• To build and manage working relationships with various stakeholders at Key Accounts to achieve the retention and growth strategies for the company on an ongoing basis
• To understand and define the client’s business problems through ongoing collaboration, identify and action business opportunities including proposing premium client solutions and other cross selling initiatives in support of the growth strategies of the company
• To keep abreast of all media and industry trends to effectively and proactively engage with key accounts to support the growth and retention strategies set
• To be experienced by clients as a trusted advisor/thought leader in the industry to support the the company Brand and reputation. This is achieved through continuous development, having a learning mindset, and sharing powerful insights with key accounts in various forums.
• To develop a well-defined and actionable roadmap for each existing client in the allocated portfolio by conducting a thorough SWOT analysis and determining action plans accordingly.
• To effectively action each client roadmap according to the agreed plan, through regular engagement (face-to-face and other) thereby ensuring client growth and overall profitability