Client Relations Officer (FMCG Retail)

Recruiter:

Hire Power

Job Ref:

PE000292/JD

Date posted:

Monday, February 16, 2026

Location:

Port Elizabeth, South Africa

SUMMARY:

Reporting to: Divisional Manager
Permanent: Full-time, 100% on-site in the Humerail area
Commencement Date: Feb/Mar 2026

Are you a dynamic customer service professional with a passion for the fast-paced world of FMCG? Leading Retail Group is looking for an experienced Client Relations Officer to join this close-knit, high-performing team in Port Elizabeth!

About the Role: This is your chance to be at the heart of retail operations, building strong relationships with valued clients while driving sales and ensuring seamless order fulfilment. You'll manage promotions, track deliveries, and provide exceptional service that keeps our retailers coming back.

Minimum Requirements:

Matric with 2+ years' customer service experience in FMCG retail
Fluency in English and Afrikaans (essential)
MS Office proficiency; CRM systems experience is a bonus
Sharp numerical skills and meticulous attention to detail
Outstanding communication abilities and relationship-building flair
A clear criminal record

Key Responsibilities:

Processing high volumes of orders with precision
Selling promotions, deals, and special offers to retailers
Tracking deliveries and resolving queries efficiently
Delivering top-tier customer service and sales administration

Competencies Required:

High volume order processing and placing calls for accuracy and attention to detail
Numerical aptitude coupled with excellent written, spoken and electronic communication skills
Excellent customer relationship-building ability
Active listening skills
Planning and coordinating
Organisation and reporting

What We Offer:

Monday to Friday, 08h30–16h30 (no weekends or late nights!)
Competitive, negotiable CTC including medical aid and pension
Annual performance bonus
A supportive, family-like team culture where you're truly valued

Notes:
Candidates not contacted within two weeks should consider their application unsuccessful.

Join a company that works hard, celebrates together, and treats every team member like family.
Apply now by clicking the green button! We are currently taking applications.

POSITION INFO:

Client Relations Officer – FMCG/Food Retail Industry

Similar jobs you might be interested in:

Client Relations Officer (FMCG Retail)
Location: Port Elizabeth
Salary:
Reporting to: Divisional Manager Permanent: Full-time, 100% on-site in the Humerail areaCommencement Date: Feb/Mar 2026Are you a dynamic customer service professional with a passion for the fast-paced world of fmcg? Leading retail Group is looking for an experienced client relations officer to join this close-knit, high-performing team in Port Elizabeth!About the Role: This ...
Today

DC Site Supervisor (Retail & wholesale / Logistics)
Location: Port Elizabeth
Salary:
Today

Sports Events Coordinator
Location: Port Elizabeth
Salary:
6 days ago

Newton Park Branch Administrator
Location: Port Elizabeth
Salary:
7 days ago

Branch Manager - Port Elizabeth
Location: Port Elizabeth
Salary:
7 days ago

Operations Director (Hunting Safari)
Location: Port Elizabeth
Salary:
Position OverviewThe Operations Director is responsible for the strategic and operational leadership of the safari operation, ensuring safe, ethical, and profitable delivery of world-class hunting and hospitality experiences. This role oversees all operational divisions including guiding, camp management, logistics, compliance, staff leadership, and client experience. The Operations Director drive...
10 days ago

Area Manager / Supervisor, Gqeberha
Location: Port Elizabeth
Salary:
We are seeking an Area Manager / Supervisor for a permanent role in the security industry, based in Gqeberha, Eastern Cape
18 days ago

General Manager
Location: Port Elizabeth
Salary: Monthly
NEW VACANCY Our client in the Industrial Hygiene industry has a new vacancy for a General Manager based in Port Elizabeth
27 days ago

Regional Facilities Manager (Eastern Cape Region)
Location: Portelizabeth
Salary: Market related
Regional Facilities Manager (Eastern Cape Region)
68 days ago

EASTERN CAPE REGIONAL MANAGER
Location: Eastern Cape
Salary: market related
REGIONAL MANAGER EASTERN CAPE
77 days ago