Cloud Engineer: Fulfilment

 

Recruiter:

Vox Telecommunications

Job Ref:

JHB000678/PM

Date posted:

Wednesday, January 19, 2022

Location:

Johannesburg, South Africa

Salary:

Market Related


JOB SUMMARY:
To implement Cloud based customer solutions on the various product stacks, for example:

  • Mimecast
  • VDC
  • Veeam
  • Xconnects


JOB DESCRIPTION:

Job Objectives
  • Implement customer solutions in an effective and efficient manner.
  • Assist with customer questions and planning before and during implementations.
  • Engage automation team to ensure processes are automated.
  • Document implementation processes to ensure implementations are repeatable.
  • Engage with projects team to ensure timelines are setup and kept during implementations.
  • Engage platform owners to optimise processes.
  • Assist the Core Cloud team with general duties should implementations be completed.
  • Maintaining service levels on all requests such as tickets, emails and calls.
Job Skills
  • The candidate should be a self-starter, energised and enthusiastic
  • Must be a team player with the ability to learn quickly and work well with minimal supervision
  • Must have good verbal and written communication skills
  • Should have the ability to work independently as well as in a team environment
  • Ability to collaborate with multiple technical resources in order to achieve common business unit outcomes
  • Must be detail-oriented, with strong organizational skills
  • Must be resourceful and able to take initiative in a dynamic environment
  • Proven ability to meet designated deadlines and able to manage multiple projects
Minimum Requirements
  • Grade 12
  • 2-3 years of experience with general administrative duties
  • 2-3 years of experience as a BSD/Linux/Windows/Solaris systems administrator
  • 2-3 years’ customer support experience
  • Good understanding of networking

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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