Cluster Property Operations Manager (Hospitality)

Recruiter:

Helderberg Personnel CC

Job Ref:

SW006216/CL

Date posted:

Thursday, March 26, 2026

Location:

Stellenbosch, South Africa

Salary:

Market related Monthly

SUMMARY:
CLUSTER PROPERTY OPERATIONS MANAGER (HOSPITALITY SECTOR)

Stellenbosch (Hybrid Role): An established hospitality operator running exclusive guest accommodation is seeking a Cluster Property Operations Manager to oversee operations across a group of 12 establishments predominantly in the Cape Town and Kimberley areas. The role is based in Stellenbosch, with a hybrid structure between a home office and satellite office.

POSITION INFO:
Purpose of the Role:
Overseeing and coordinating day-to-day operations across multiple properties, ensuring consistent service delivery, operational efficiency, and alignment with company standards.

Key Responsibilities Include but Are Not Limited To:

Overseeing operations across multiple guest house properties
Coordinating and supporting on-site teams to ensure smooth daily functioning
Monitoring operational performance and addressing any issues proactively
Handling after-hours emergencies and escalations when required
Travelling between properties as needed (company-covered travel expenses)
Reporting on operational performance to senior management

Criteria:

3-5 years’ experience in accommodation operations (guesthouse, lodge, boutique hotel or similar)
Proven experience as a hospitality Operations or General Manager
Strong understanding of hospitality operations and service standards
Ability to work independently with minimal supervision
Fully bilingual
High level of computer literacy
Strong organisational and managerial skills
Excellent reporting and communication skills
Own vehicle when travelling locally based on area
Hybrid working environment (Stellenbosch-based satellite office & head office)

Remuneration and Hours of Work:

Market-related salary
Hybrid working environment (home office and Stellenbosch-based satellite office)
Availability required after hours for operational needs

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