Collections Team Leader

Recruiter:

Dananda Talent

Job Ref:

JHB000753/Motse

Date posted:

Wednesday, April 1, 2026

Location:

Sandton, South Africa

Salary:

Monthly

SUMMARY:
We are looking for Collection Team leader to lead from the front by driving strong individual collections while working closely with collectors on the floor to achieve team targets and reduce outstanding student debt.

POSITION INFO:
Key Responsibilities:

Manage own portfolio, including high-value and complex accounts
Achieve and exceed individual collections targets
Work side-by-side with collectors, providing real-time support and guidance
Drive daily team performance, call activity, and collections results
Handle escalations and difficult accounts
Monitor aging and ensure effective follow-ups and payment plans

Requirements:

4–6 years’ collections experience with a proven track record
Minimum 2 years in a Team Leader / Senior role
Must have managed a collections book value exceeding R20 million
Strong hands-on collections ability (non-negotiable)

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