Commercial Finance Manager

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POSITION INFO:
Commercial Finance Manager: Carrier Management Services | South Africa | Permanent If you are a commercially minded finance professional who thrives on solving complex financial issues, strengthening governance, and bringing clarity to high-volume supplier environments, this role offers the opportunity to make a measurable impact. Join a business-critical finance function where your analysis, challenge, and commercial insight will directly influence financial control, supplier recovery, and Balance Sheet integrity. The Commercial Finance Manager: Carrier Management Services (CMS) will provide senior commercial finance, financial governance, and independent control across a complex carrier and vendor environment. The role will oversee Telco Credits and supplier-related Balance Sheet exposures, drive robust reconciliations and dispute governance, and ensure that financial outcomes are supported by sound controls, appropriate evidence, and audit-ready processes. Working across Commercial Finance, Financial Accounting, Operations, Legal, and Carrier Management, you will bring financial discipline to a high-volume, low-margin environment where supplier disputes, working capital, provisioning, and commercial decisions require strong analysis and informed challenge. This is an opportunity to influence both day-to-day financial governance and longer-term improvements in supplier management, process integrity, and commercial performance. Our client is a large, established technology and connectivity services organisation operating in a complex, high-volume environment. The business works across telecommunications and ICT-related services and has a commercially driven culture that values accountability, collaboration, analytical rigour, and continuous improvement. What You'll Do Own the financial governance framework supporting Telco Credits and carrier-related Balance Sheet exposures Oversee disputed vendor balances, ensuring completeness, accuracy, recoverability, and audit supportability Drive monthly reconciliation and substantiation of Telco Credit balances Implement and maintain governance controls covering dispute recognition, ageing, escalation, and provisioning Ensure disputed balances are supported by contractual documentation, dispute evidence, and appropriate management approvals Support quarterly Expected Credit Loss assessments in line with IFRS 9 governance requirements Monitor supplier ageing trends, concentration risk, and recovery performance Lead financial oversight of key supplier disputes, reconciliations, and recovery initiatives Quantify, track, and validate disputed amounts and supplier recoveries Partner with CMS operations, Legal, and suppliers to drive dispute resolution and recovery Provide independent commercial challenge on the validity, recoverability, and accounting treatment of disputed balances Identify recurring dispute drivers and support root-cause remediation Strengthen financial controls and commercial governance across the supplier environment Review and challenge journals, reconciliations, and accounting treatments relating to Telco Credits and vendor disputes Support internal and external audit requirements through robust schedules, evidence, and documentation Support supplier governance and financial control improvements across the vendor lifecycle Contribute to monthly Balance Sheet certification processes Analyse supplier spend, cost drivers, and margin performance Provide financial modelling and commercial analysis for supplier negotiations, renewals, and decision-making Support forecasting, budgeting, and working capital planning Analyse dispute trends, recovery forecasts, and provisioning impacts Develop and maintain management reporting and KPI dashboards Improve data quality, dispute tracking, supplier reconciliation processes, and reporting automation Standardise dispute evidence packs and supplier governance documentation Act as a key Commercial Finance and governance partner to CMS leadership and operational stakeholders Present governance updates, risk assessments, and recovery progress to senior leadership and monthly business review forums What You Bring A BCom degree in Accounting, Finance, Commerce, or an equivalent qualification At least 5 years' experience in Commercial Finance, Financial Control, Finance Business Partnering, or Commercial Governance Strong experience in financial analysis, reconciliations, governance, and working capital management Strong understanding of financial controls and Balance Sheet governance Demonstrated ability to manage or oversee supplier reconciliations and complex commercial disputes Strong commercial acumen and the confidence to provide constructive, independent financial challenge Advanced Excel and financial modelling capability Strong analytical, problem-solving, and process improvement skills Strong stakeholder engagement, influencing, communication, and presentation capabilities High attention to detail and a disciplined approach to audit and financial control Ability to operate effectively in a high-volume, operationally complex environment CA(SA), CIMA, or an equivalent professional qualification will be advantageous. Experience in Telecommunications, ICT, Infrastructure Services, or another high-volume service environment will be beneficial, as will exposure to revenue recognition, contract management, and operational finance governance.