Commercial Portfolio Manager

Strong emphasis are placed on providing outstanding leadership to the team and ensuring a high standard of service delivery to their commercial clients.

Requirements & Competencies

• 5 to 7 years property management experience within the Commercial sector.
• A tertiary qualification – preferably associated with Property Management will be advantageous
• Knowledge of Commercial leasing principles and lease agreements
• Sound knowledge of financial accounting principles
• Basic technical knowledge of buildings e.g., Electrical, plumbing and construction
• Must have the ability to attract, develop, measure, and retain competent and committed human resources to enable achievement of business targets and objectives
• Must have the ability to organize, lead and control in the work environment to achieve certain business objectives
• Must be analytical
• Must have ability to communicate effectively at all levels
• Must have the ability to accurately give an account of information pertaining to the performance of outputs
• Must have the ability to analyse exposure to risk and determine how best to handle that exposure
• Sound knowledge of the business environment, the relevant role players within the business and their key responsibilities and outcomes ie; Commercial market indicators

Key Performance Areas

Budget Management

Manage and oversee budget process in line with portfolio strategy and growth objectives.

People Management

• Determine human resource requirements and manage a team consisting of
  • Property Manager
  • Facilities Manager
  • Leasing Consultant
  • Credit Controller
  • Project Manager
• Develop and implement strategic plans with objectives and direct the team accordingly
• Provide leadership and guidance to the team
• Set clear performance targets for the team
• Ensure performance management is done in a consistent way throughout the portfolio

KPI Management

• Benchmark of KPI’s against the market
• Draft and drive implementation of strategy for the Portfolio.
• Strategy to deal with initiatives to ensure KPI’s of the portfolio are met
• Manage Portfolio Net Income vs Budget
• Manage property leasing to minimize vacancies
• Monitor and manage capital expenditure against the budget
• Manage arrears
• Develop and implement tenant retention strategy for portfolio

Reporting

• Report on portfolio’s performance: monthly income statements, vacancy reports, arrears capital projects and interpretation of variances
• Produce high-level executive summary
• Ensure a high standard of reporting

Other

• Ensure policies and procedures are implemented consistently;
• Initiate Refurbishment and development opportunities within the portfolio
• Facilitate property sales and acquisitions as guided by the Asset Management
• Ensure that all buildings comply with all building regulations in conjunction with Facilities Management
• Build and maintain relationships, with key players in the property industry by utilizing the Client Relations Management (CRM) system.

Please note that only shortlisted candidates will be contacted.