Commercial Specialist

SUMMARY:

Commercial Specialist
Midrand

Purpose of the Job

POSITION INFO:

Key Responsibilities

Commercial & Contract Management

• Support the review of agreements from a commercial and risk perspective.
• Draft, review, and negotiate contracts, variations, terminations, and scope changes.
• Ensure contracts are commercially, legally, and operationally sound through cross-functional collaboration.
• Analyse contract profitability, scope adherence, and potential commercial leakages.
• Manage commercial risks including penalties, liabilities, and contractual exposure.
• Track contract renewals and ensure timely execution of extensions and increases.
• Maintain an accurate and up-to-date contract repository and documentation system.

Bid & Tender Support

• Provide bid support for proposals and tenders, including commercial input and documentation preparation.
• Assist in gathering technical, financial, and operational inputs for bids.
• Review tender terms and conditions including pricing, payment, and legal clauses.
• Support bid strategy discussions and opportunity qualification with sales teams.
• Assist in securing bid bonds and ensuring compliance with internal bid governance requirements.

Revenue Growth & Sales Support

• Collaborate with sales teams to support revenue growth initiatives.
• Monitor tender and bid progress, ensuring timely updates and tracking.
• Support annual price increases, contract renewals, and commercial adjustments.
• Liaise with finance to ensure accurate invoicing, pricing application, and payment tracking.
• Support onboarding and performance monitoring of partners and service providers.

Customer & Stakeholder Management

• Respond to customer queries, clarifications, and contract-related requests.
• Build and maintain strong relationships with customers, suppliers, and stakeholders.
• Support contract finalisation discussions and negotiations with customers.
• Provide updates during escalations and ensure timely communication.
• Develop opportunities to improve customer efficiency through commercial insight and business case support.

Governance & Reporting

• Support governance processes for contracts, proposals, and commercial documentation.
• Prepare and submit performance reports for management and stakeholders.
• Ensure reporting standards are maintained across all commercial activities.
• Track and report on project and contract performance on a regular basis.

Partner & Service Provider Management

• Support onboarding and vetting of new partners and service providers.
• Monitor and track partner and supplier performance.
• Ensure alignment with commercial agreements and service expectations.

General Administration & Support

• Maintain structured filing systems for all contracts, agreements, and proposals.
• Manage ad hoc commercial tasks and administrative support requirements.
• Ensure compliance with internal policies, governance frameworks, and procedures.
• Contribute to continuous improvement initiatives and best practices.

Key Performance Indicators (KPIs)

• Contract negotiation and review effectiveness – 30%
• Revenue growth in collaboration with sales – 20%
• Customer administration and support – 15%
• Provision of commercial reporting and information – 20%
• General functions – 5%
• Compliance with company values – 5%
• Problem solving and issue resolution – 5%

Reporting Structure

• Reports to: Head of Commercial
• No direct reports

Job Requirements

Education

• Bachelor’s degree or equivalent in Business Management, Commerce, or related field (preferred).

Experience

• 5+ years’ experience in commercial management or contract management.
• Experience in a customer-facing and stakeholder-driven environment.
• Exposure to international business environments advantageous.
• Experience in commercial or government-related sectors preferred.

Technical Skills

• Advanced MS Office skills (Word, Excel, PowerPoint, Outlook).
• Strong understanding of commercial systems and reporting tools.

Key Skills

• Strong commercial and financial acumen.
• Contract drafting, negotiation, and risk management skills.
• Strong analytical and problem-solving ability.
• Excellent communication and stakeholder management skills.
• Ability to work under pressure and meet tight deadlines.
• Strong organisational and coordination skills.

Working Conditions

• Office-based role with standard office equipment usage.
• Travel required (car, public transport, or air as needed).
• High-pressure environment with strict reporting and delivery deadlines.

Legal Requirements

• Valid driver’s license
• Own reliable vehicle
• Valid passport
• Clear credit and criminal record

Personal Attributes

• Commercially and financially astute.
• Strong analytical and decision-making ability.
• Excellent interpersonal and communication skills.
• High level of drive, resilience, and adaptability.
• Strong relationship-building capability.
• Self-motivated, proactive, and results-driven.
• Strong commitment to continuous improvement and excellence.

Core Competencies

• Driving Results: Focus on achieving and exceeding performance targets.
• Leadership Influence: Ability to guide, support, and influence stakeholders effectively.
• Strategic Decision Making: Ability to evaluate options and make sound commercial decisions.
• Business Awareness: Strong understanding of commercial drivers and business value creation.
• Collaboration: Ability to work across teams and build strong partnerships.
• Customer Focus: Commitment to delivering excellent internal and external customer service.
• Driving Change: Promotes innovation, improvement, and continuous development.