Commercial Vehicle Senior Fleet Controller - Sandton, Gauteng

SUMMARY:
Report to: Fleet Manager / Operations Manager
Remuneration: Market related dependent on experience
 
Purpose Of The Job:
 
Our client is a well-established company within the transport industry, specializing in providing reliable and efficient vehicle hire services. They are seeking a highly experienced and motivated Senior Fleet Controller to oversee the coordination, scheduling, and operational performance of a large vehicle fleet. The ideal candidate will have a minimum of 5 years of experience managing high-volume fleet operations, thrive under pressure, and possess excellent communication and interpersonal skills to work effectively with both internal teams and external customers.

POSITION INFO:
Duties:

• Manage the day-to-day operations of a large and diverse fleet
• Coordinate vehicle dispatch, scheduling, and routing to ensure efficiency and timeliness
• Monitor and report on fleet performance, compliance, and utilization
• Liaise effectively with drivers, operations staff, and management to resolve issues promptly
• Ensure vehicles are maintained, serviced, and compliant with all legal and safety standards
• Handle customer inquiries, feedback, and complaints in a professional and timely manner
• Identify areas for process improvement and implement best practices in fleet management
• Respond to incidents and emergencies as needed, maintaining calm and control under pressure
• Maintain accurate records of vehicle movements, fuel usage, and operational data

• Relevant logistics or transport qualification (e.g., Transport Management CPC, Fleet Management Certificate)
• Experience in telematics and route optimization systems
• Familiarity with health & safety regulations in transport/logistics
• Minimum 5 years’ proven experience as a Fleet Controller or logistics Operations role, within the Automotive industry
• Proven experience managing a large fleet in a fast-paced, high-pressure environment
• Strong organizational and problem-solving skills
• Excellent communication skills – both written and verbal
• Ability to build effective working relationships with all types of people, including drivers, colleagues, and customers
• Customer-focused with a professional and approachable manner
• Ability to work long hours, including weekends or evenings, when required
• Strong understanding of vehicle maintenance, routing software, and fleet compliance standards
• Proficient in using fleet management systems and Microsoft Office tools
• Automotive Industry experience ESSENTIAL!!