Compliance Monitoring Manager

SUMMARY:
Take the Lead: Exciting Compliance Leadership Opportunity in Woodmead

POSITION INFO:
Our client is a well-established, forward-looking organisation with a strong reputation for innovation, reliability, and growth. Known for delivering smart and scalable solutions, they partner with a diverse range of clients to tackle complex challenges and unlock new opportunities.

They are looking for a Compliance Monitoring Manager to lead and oversee compliance activities across the organisation’s Short-Term and Long-Term Insurance licenses. The role involves monitoring both internal operations and external partners, including Intermediaries and Binder Holders, to ensure full adherence to regulatory requirements. A key focus is maintaining compliance with South African insurance legislation while promoting fair customer outcomes throughout the business.

The successful candidate will be responsible for designing, implementing, and managing the annual compliance monitoring plan, utilising recognised compliance frameworks and tools, and preparing detailed reports for the Chief Legal and Compliance Officer.

If you meet the requirements and are ready for a new challenge, we invite you to submit your application at

Duties:
Key Duties include:

• Conduct risk-based compliance monitoring to ensure adherence to South African regulations.
• Oversee compliance of external partners, including Binder Holders and Intermediaries.
• Maintain Compliance Risk Management Plans (CRMPs) to support governance.
• Prepare compliance reports, track findings, and liaise with regulators as needed.
• Manage and optimise the Exclaim Risk and Compliance System.
• Drive compliance training, awareness, and Treating Customers Fairly (TCF) principles.
• Collaborate across teams, demonstrating accountability, integrity, and strong self-management.

• Matric (Grade 12)
• LLB degree, with RE1 and RE5 certifications.
• Compliance certification such as CPrac (SA) or equivalent will be an advantage.
• Registration, or eligibility for registration, as a Key Individual under FAIS is advantageous
• At least 5-7 years’ experience in compliance monitoring within the insurance or broader financial services sector
• Demonstrated oversight experience of Intermediaries, Binder Holders, or other outsourced providers.
• Hands-on experience using Exclaim or similar compliance monitoring platform

• Skilled in navigating regulatory compliance across insurance legislation, including the Insurance Act, FAIS, FICA, POPIA, PPR, TCF, Prudential Standards, and Joint Standards.
• Well-versed in developing and applying risk-based compliance monitoring frameworks and methodologies.
• Solid expertise in the intersection of compliance, risk management, and governance.
• Proficient in Exclaim compliance software, with advanced ability in MS Office (Excel, Word, and PowerPoint).
• Strong understanding of both Life and Non-Life Insurance operations, with solid awareness of organisational risk strategies and governance frameworks.

• Strong background in regulatory compliance, risk assessment, and monitoring within the insurance/financial services space.
• Proven ability to engage and influence stakeholders through clear communication and collaboration.
• Skilled in project management, coordination, and analytical problem-solving.
• Hands-on experience with Exclaim Risk and Compliance Software and proficiency in Microsoft Office Suite.
• Excellent verbal and written communication, with strong report writing skills.
• Detail-oriented, proactive, and solutions-driven, with the ability to work independently and objectively.
• High ethical standards, professionalism, and a commitment to confidentiality and discretion.
• A collaborative mindset with adaptability, accountability, and a passion for continuous learning.