Contact Centre Team Leader

 

Recruiter:

Empire Recruitment

Job Ref:

1216012205

Date posted:

Saturday, January 15, 2022

Location:

Johannesburg, South Africa


JOB SUMMARY:
-

JOB DESCRIPTION:

Responsibilities:

  • Knowledge of customer needs and ability to provide solutions
  • Analyse sources of service failures, identify probable route causes and recommend solutions

Qualifications:

  • Matric
  • Degree or similar qualification and/or experience
  • Strong communication skills
  • Minimum 5 - 7 years’ experience in customer services

 


 

 

 

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