Contract Manager

SUMMARY:
Contract Manager

POSITION INFO:

This is a hands-on people management role in a fast-paced FMCG production environment. You’ll be expected to lead from the front — managing a team of 50–80 staff, maintaining operational discipline, enforcing standards, and ensuring full compliance with FSSC22000 and OHS protocols.

Candidates must have proven experience managing large teams in a production environment, conducting non-conformance investigations related to staff (not vehicles), and driving performance. You’ll also need to handle admin responsibilities, including compiling and delivering operational reports and performance updates. The role also requires someone with a strong enough personality to confidently engage with clients and hold the line when needed.

Key Responsibilities

• Lead and manage a team of 50–80 employees on-site
• Enforce policies, operational discipline, and team KPIs
• Plan shift schedules and allocate workload effectively
• Oversee daily production and ensure targets are met
• Maintain compliance with FSSC22000 food safety standards
• Uphold OHS standards and ensure a safe working environment
• Conduct non-conformance investigations related to staff conduct and performance
• Perform risk assessments and implement corrective actions
• Be the primary contact for all client-related matters
• Ensure SLAs are met and client expectations are managed
• Compile and deliver operational reports and performance updates
• Monitor product quality and adherence to client specifications
• Handle admin-related tasks tied to performance, compliance, and reporting

Minimum Requirements

• Minimum 3 years’ experience in an FMCG environment
• Proven ability to manage 50+ staff in a production setting
• Solid working knowledge of FSSC22000 and OHS protocols
• Strong skills in planning, scheduling, and conflict resolution
• Good with admin and reporting (MS Office proficiency required)
• Matric certificate required
• Relevant tertiary qualification/certifications are an advantage
• Valid driver’s license and own reliable vehicle

How to Apply: Email the following:

• Your updated CV
• A head & shoulders photo
• Your Matric certificate and any relevant qualifications
• Contactable references

Note: If you don’t hear back within two weeks, please consider your application unsuccessful.