Corporate Account Manager

SUMMARY:
Responsible for managing a large account portfolio, maximising new growth opportunities

POSITION INFO:

Are you a dynamic and results-driven professional with a passion for client relationship management and business growth? G4S is seeking a highly motivated Corporate Account Manager to join our team in Durban.

About the Role:

As a Corporate Account Manager, you will be responsible for managing a large account portfolio, maximising new and additional growth opportunities, and ensuring exceptional client satisfaction. You will play a crucial role in maintaining strong client relationships, driving sales, and contributing to the overall success of our company.

Key Responsibilities:

• Manage a portfolio of key accounts, ensuring all contracts and SLAs are valid, signed, and updated.

• Conduct regular customer meetings to measure and discuss SLA compliance.

• Drive new and additional business sales, drafting and implementing effective sales strategies to achieve monthly targets.

• Prepare and present company and product presentations to existing and potential customers.

• Manage a structured and effective client retention strategy, including contract renewals and service level reviews.

• Maintain accurate customer information and documentation in Salesforce.

• Prepare and submit weekly and monthly reports to the Commercial Director.

• Ensure continuous comprehensive knowledge of all G4S products and client processes.

• Participate in and comply with all Health and Safety initiatives.

Minimum Requirements:

• Matric / Grade 12 completed.

• Sales/Marketing Diploma or 4 years’ sales experience.

• Preferably FICA accredited.

• Solid Office Administration experience.

Knowledge, Skills, and Attributes:

• Strong understanding of contract profitability and driving healthy margins.

• Knowledge of contracts and service level agreements.

• Knowledge of costing of contracts.

• Excellent relationship building, communication (written and verbal), and conflict management skills.

• Persuasiveness and the ability to manage multiple projects with strong organizational skills.

• Proficient in MS Office.

• Customer-centric thinking with a focus on delivering objectives and performance.

• Ability to drive change and deal with complexity.

If you are a proactive individual with a proven track record in account management and sales, and you are ready to make a significant impact, we encourage you to apply!