Corporate Health Manager

SUMMARY:
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POSITION INFO:
The Corporate Health Manager plays a critical role within the business development team, focusing on enhancing sales and market penetration of the Scheme in key target segments. This role will lead a team of consultants and agents, ensuring exceptional client service, and fostering strong relationships with corporate clients. Duties & Responsibilities Portfolio Management: Develop and manage client portfolios, ensuring effective coverage across different paypoints and brokers Structure and allocate team resources to optimize performance and client coverage Assess and adjust team resourcing and structuring based on market demands and strategic objectives   Team Management: Lead and manage a team of Corporate Health Consultants and Admin Agents Set performance targets and monitor team progress Conduct regular team meetings and performance reviews   Sales and Marketing: Develop and execute sales strategies to achieve targets Participate in sales and marketing initiatives tailored to the specific target market Leverage relationships to create opportunities for value-added products Monitor service quality and implement improvements as needed   Client Relationship Management: Build and maintain strong relationships with sector-specific brokers and clients Ensure high levels of client satisfaction and address any issues promptly and according to SLA Develop and implement retention strategies for existing clients   Performance Monitoring and Reporting: Establish KPIs for the team and monitor performance metrics Provide regular performance reports to the Business Development Manager Analyse market trends and competitor activities to inform strategies   Regional Office Management: Oversee the day-to-day operations of the regional office, ensuring an efficient, professional, and compliant working environment that supports business objectives. Manage all regional office facilities and assets, including lease agreements, landlord and vendor relationships, office maintenance, equipment, storage facilities, and operational expenditure. Ensure compliance with health, safety, security, and regulatory requirements, while maintaining business continuity, operational readiness, and effective office administration processes. Desired Experience & Qualification 3-5 years of experience in the private health or medical scheme industry Experience with brokers and\/or clients in corporate industry Business degree advantageous Excellent presentation and communication skills Proficiency in MS Office suite Experience in managing teams and broker relationships Proven sales experience Must meet the \"Fit and Proper\" criteria as set out by the Financial Sector Conduct Authority (FSCA) NQF Wealth Management qualification or equivalent essential RE5 Regulatory Examination is preferred Willingness to work extended and flexible hours as necessary Travel will be required for the purpose of meeting with clients and\/or stakeholders Competencies: Strong leadership and team management skills Excellent interpersonal and communication abilities Strong problem-solving and analytical skills Ability to thrive in a target-oriented environment High-quality orientation and organizational skills Proactive and customer-oriented Package & Remuneration Market-related (depending on experience and education)