Creative and Design Content Manager

SUMMARY:
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POSITION INFO:

Who we are: We are a pizza and pasta restaurant.

What we do: We provide our clients with top quality pizza and pasta to order online, takeaways, eat in or frozen.

What we are looking for: Creative and Design Content Manager

What you will do:

• Design and Implementation: Oversee all visual communication from concept to final production across digital, print and retail collateral

• Content Creation: Develop social media graphics (still and video) with copy, presented in a monthly content plan

• Print and Large Format: Design menus, posters, billboards, signage, vehicle branding and outdoor media

• Retail and POS Materials: Create in-store promotional assets like shelf talkers, decals and displays

• Digital Assets: Design website/email graphics, banners and Google display ads

• Branding and Maintenance: Update CI Manual, corporate brochure, packaging, branded merchandise and promotional materials

• Execution and Archiving: Ensure brand consistency, schedule social media content, maintain organised artwork libraries

• Creative and Production Support: Contribute to photo/video shoots, brainstorm new branding ideas and assist with print production

• Marketing Support: Collaborate with the Marketing Manager on broader marketing tasks beyond design

• Social Media Management: Engage with audiences, respond to comments and handle inquiries across all platforms

• Community Growth: Expand outreach efforts with bloggers and influencers

• Reporting and Analytics: Track ROI, analyse campaigns and optimise digital/print strategies

• Customer Support: Ensure 24-hour response time for website and email inquiries, updating tracking systems

• Trend Monitoring: Stay updated on digital marketing tools, channels and strategies

• Risk Management: Identify and report potential threats in user-generated content

• Performance Evaluation: Measure campaign impact, review effectiveness and recommend improvements

What you must have:

• Design and/or marketing-related degree or equivalent professional qualification
•  5+ years’ experience in a similar position
• A skilled designer that is proficient in the Adobe Creative Suite and understanding of print and digital specs
• Demonstrates creativity and graphic design skills
• Excellent understanding of branding, advertising, sales and PR and the roles they play in marketing
• Excellent written and verbal communication skills
• Strong strategic, analytical and project management skills
• Deep understanding of the marketing mix and the full spectrum of marketing tools available
• In-depth knowledge and understanding of the digital landscape, in particular social media platforms and the respective platforms
• Strong creative outlook
• A passion for the food and hospitality industry
• Understanding of QSR, FMCG and Retail Industry would be advantageous