Credit Control, Billing & Claims Administrator

SUMMARY:
We are currently looking for a Credit Control, Billing & Claims Administrator who will be responsible for managing the full billing cycle, ensuring accurate invoicing, effective debt collection, and the processing of claims.

POSITION INFO:

Minimum Requirements

• Matric (Grade 12) – essential
• Relevant qualification in Finance, Accounting, or Credit Management (advantageous)
• 2–4 years’ experience in credit control, billing, or claims administration
• Experience using accounting systems (e.g. Sage, Pastel, Xero, SAP – advantageous)
• Strong understanding of VAT and basic accounting principles
• Working knowledge of ICD-10 coding, medical aid authorization, and scheme rules.
• Ensure billing and claims processes comply with HPCSA, BHF, and PCNS and medical scheme requirements.
• Proven experience dealing with medical aids and healthcare claims

Key Responsibilities
Credit Control

• Manage and monitor debtor accounts to ensure timely collections
• Follow up on outstanding invoices via email, phone, and statements
• Reconcile debtor accounts and resolve payment discrepancies
• Prepare and distribute monthly age analysis reports
• Escalate overdue accounts in line with the company's credit policy.
• Billing

• Prepare and issue accurate invoices in accordance with contracts and service agreements
• Ensure correct pricing, VAT treatment, and supporting documentation
• Capture billing data accurately on the accounting system
• Resolve client billing queries promptly and professionally
• Claims Administration

• Process and submit claims accurately and within required timelines
• Follow up on outstanding claims and provide status updates
• Liaise with internal departments and external parties regarding claims
• Maintain proper records and documentation for audit and compliance purposes
• General Administration

• Maintain accurate financial records and filing systems
• Assist with month-end processes and reporting
• Support the finance team with ad hoc administrative tasks
• Ensure compliance with company policies and relevant legislation.
• Ensure compliance with healthcare regulations, POPIA, and medical aid requirements
• Maintain accurate filing and secure handling of confidential patient information
• Provide general finance and administrative support to the Medulition team
• Assist with month-end reporting and reconciliations.