Credit Manager

Tasks:

• Responsible for the local accounts receivables activities, with a focus on credit & collection management, credit analysis, master data and query handling.
• Act as a local contact for the local business (e.g. Sales), as well as for the Accounting Shared Services Centre regarding the clarification of local accounts receivables related queries.  The Credit Manager is also responsible to implement continuous improvement initiatives from an accounts receivables perspective within the local organization.
• Maintain credit risk exposure through credit risk management practices including risk assessment and analysis of client accounts and their financial stability and position to protect the company against potential financial losses.
• Evaluate risk classification and financial approval of credit lines in the context of solvency checks.
• Regularly monitor credit lines and credit risks and request credit line changes if required.
• Monitor receivables and agree further collections approach with local operations department.
• Carry out all aspects of credit management including monitoring payment of outstanding invoices, initiation of collection processes and procedures, resolution of disputes or queries related to invoices and the on-going review of collection reports to ascertain the status of collection practices.
• Approval of Customer Refunds.
• Request and action letter of demands.
• Conduct collections management on the basis of open item list (reminder calls, prepare claims, coordinate activities with operational department) for defined critical customers.
• Investigate situations in case of insolvency and determine required postings.
• Review allowances if materiality threshold is exceeded.
• Ensure correct handling of legal and and insolvency matter.
• Query handling.
• Reporting on age analysis, overdues and bad debt provision.
• Support clarification of material open items on interim and offsetting accounts.
• Coordinate responses to request on AR transactions with operational departments.
• Order and approve adjustment posting (if not caused by accounting) submit to SSC.
• Regular meeting with CFO to discuss on operative accounts receivable topics(e.g critical customer payment issues) and interface topics with SSC.
• Collaborate and interact with employees from all processes in the SSC.
• Responsible to manage the interface between the local business (e.g sales) for accounts receivable related topics and the SSC.
• Create a highly visible and positive experience through the professional engagement with both internal and external contacts including dealing with direct enquiries in a courteous and timeous manner.
• Lead the accounts receivables team through coaching, developing and motivating subordinates including follow-up on team and individual performance against targets and objectives alligned with overall company strategy.

To be successful in the above role, the incumbent should possess/ display the following key skills/ attributes:

• B.Com Degree in Accounting (Honours would be an advantage).
• Good knowledge of Microsoft Office.
• Experience with one of the major accounting software packages (SAP would be an advantage)
• Experience in the transport and logistics industry (would be an advantage).
• 10 years experience in Credit Management.
• Dealing with complex customers.
• Excellent anaytical skills and ability to interprete information.
• Ability to business partner and present confidently at different levels of the organisation (communication skills)
• Team player, highly motivated and flexible.
• Coaching for performance, monitor and follow through.
• Resource utilisation.
• Excellent knowledge of English (Spoken and Written)

We will also seek evidence of the following characteristics and abilities:

• Attention to detail (accuracy).
• Systematic and articulate.
• Assertive, confident, self-motivated and enthusiastic.
• Performance driven, ability to plan, organize and put into action.
• Constructive interpersonal skills.
• Ability to work under pressure.