Credit Note Specialist

Recruiter:

Jordan HR

Job Ref:

TTS000105/Elana

Date posted:

Monday, June 8, 2026

Location:

Midrand, South Africa

Salary:

200 Hourly

SUMMARY:
Our client, a leading organization in the telecommunications industry, is seeking a highly skilled and detail-oriented Credit Note Specialist to join their Billing Assurance Management department.

The successful candidate will be responsible for ensuring the accurate, timely, and policy-compliant processing, approval, reconciliation, and reporting of credit notes within the monthly billing cycle. This role plays a critical part in supporting revenue assurance, financial compliance, and operational efficiency by effectively managing credit note workflows, conducting quality assurance reviews, and collaborating with cross-functional stakeholders across Finance, Billing, and Business Operations.

POSITION INFO:
Requirements

Technical / Professional Qualifications

Matric / Grade 12 or equivalent qualification (Essential).
A relevant three-year tertiary qualification at NQF Level 7 in Information Technology, Data Analysis, Finance, Business Management, or a related field will be advantageous.

Experience

Minimum of 3 years’ experience in credit note management, billing operations, and revenue assurance within a large corporate environment, preferably within the telecommunications or financial services industry.
At least 2 years’ experience in project management, with demonstrated ability to coordinate and deliver operational initiatives.
Proven proficiency in SQL, including data extraction, analysis, and reporting to support revenue assurance activities, business intelligence, and executive reporting requirements.
Experience in developing, maintaining, and enhancing process documentation, standard operating procedures, and policies to ensure compliance, operational efficiency, and alignment with industry best practices.
Working knowledge of Siebel CRM or related enterprise systems will be advantageous.
Previous experience within the telecommunications industry will be highly advantageous

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