Customer Success Manager

SUMMARY:
CA(SA) or LLB not keen to pursue the traditional path your qualification generally sets you on ?

We're looking for a confident and driven Client Success Manager to grow and manage key international accounts for a global tech services provider.

POSITION INFO:

Qualifications Required

• CA(SA) OR LLB
• Consistently strong academic results, with no failed subjects and a minimum of 65% average across most modules
• Matric certificate and full academic transcripts required

Skills and Experience Required

• 1-2 years working experience post articles
• High numerical proficiency and commercial acumen
• Outstanding interpersonal and relationship-building skills
• Strong decision-making, problem-solving, and negotiation abilities
• Ability to work independently, juggle priorities, and think strategically under pressure
• A flair for spotting opportunities and converting relationships into revenue

Job Description

• Own and nurture relationships with key international clients
• Upsell new solutions and drive revenue growth within existing accounts
• Lead pricing conversations, manage project rollouts, and handle escalations
• Make strategic decisions alongside clients to win and retain high-value deals
• Collaborate closely with internal account and compliance teams to ensure smooth service delivery
• Reactivate dormant accounts and introduce new products to your portfolio
• Represent your clients’ interests with confidence while protecting commercial margins