Dealer Principal

SUMMARY:
NEW VACANCY !!!!!

Our client in the automotive industry is seeking an experienced Dealer Principal to join their team based in Cape Town- Kraaifontein

POSITION INFO:
Key Responsibilities Strategic Leadership & Business Growth Achieve branch sales, aftersales, and profitability targets. Develop and implement business growth strategies and annual plans. Identify new business opportunities and market expansion initiatives. Support strategic company objectives and continuous improvement programs. Sales & Customer Development Drive new vehicle, parts, and service sales performance. Oversee lead management, quotations, and sales pipelines. Build and maintain relationships with fleet, retail, and key account customers. Monitor market trends, competitor activity, and customer needs. Support marketing campaigns and customer retention initiatives. Customer Experience Foster a customer-focused culture across the branch. Ensure high service standards and customer satisfaction. Resolve customer complaints effectively through established processes. Maintain regular engagement with key customers and implement improvements based on feedback. Financial & Profitability Management Deliver branch revenue, profitability, and ROI targets. Monitor budgets, expenditure, cash flow, stock levels, and working capital. Review financial reports and implement corrective actions where required. Ensure accurate invoicing, documentation, and financial processing. Maintain compliance with financial controls, audits, and governance requirements. Operations & Aftersales Management Oversee day-to-day branch operations and performance. Manage stock forecasting, inventory levels, and asset control. Ensure effective coordination with Logistics, Procurement, and Head Office. Drive workshop productivity, labour efficiency, service quality, and parts sales performance. Monitor WIP, VORs, and turnaround times to maximize operational efficiency. Leadership & People Management Lead, motivate, and develop branch employees. Manage recruitment, performance reviews, succession planning, and training. Address performance concerns promptly and professionally. Promote accountability, teamwork, employee engagement, and continuous improvement. Compliance, Risk & Governance Ensure compliance with company policies, legal, safety, environmental, and regulatory requirements. Manage branch risks and implement corrective actions where necessary. Safeguard company assets, information, and reputation. Stakeholder Management & Reporting Maintain strong relationships with Executive Management, Head Office, customers, suppliers, and industry stakeholders. Prepare and review operational, financial, and KPI reports. Participate in business reviews, planning sessions, and management meetings. Perform additional reasonable duties as required by Executive Management. Minimum Requirements Degree or equivalent qualification in Management (advantageous). Valid Code 8 Driver's Licence. 5-10 years' experience in a similar management role within the trucking industry. Personal Attributes Confident, proactive, and solutions-driven. Strong commercial and business acumen. Excellent organizational skills and attention to detail. Strong leadership, communication, and interpersonal skills. Ability to drive performance, accountability, and continuous improvement.