Debtors Manager

SUMMARY:
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POSITION INFO:

Role Summary:

The Debtors Manager will oversee the day-to-day activities of the Debtors team, ensuring efficient credit control, accurate reconciliations, and timely reporting. This role requires strong leadership, attention to detail, and the ability to resolve account queries efficiently. The successful candidate will play a key role in maintaining healthy cash flow and supporting the overall financial operations of the business.

Key Responsibilities:

• Supervise and provide guidance to Debtors Clerks.
• Reconcile and maintain spreadsheets.
• Manage and reconcile the Unallocated Account.
• Process journal entries when necessary.
• Allocate payments and credit notes accurately to customer accounts.
• Download bank statements in the absence of relevant staff and trace unidentified payments.
• Prepare and submit the Monthly Debtors Report.
• Issue Final Demands and follow up accordingly.
• Complete Accountability Forms and ensure timely follow-up.
• Manage and monitor Legal Accounts through to resolution.
• Maintain and update the Bad Debt Write-Off list, submitting it monthly for approval.
• Review Age Analysis comments from the Debtors team to ensure accuracy and relevance.
• Investigate and resolve account queries.
• Vet new credit applications and ensure all necessary checks are performed.
• Scan and archive credit applications into File Director.
• Perform ad hoc duties as assigned.

Skills and Qualifications Required:

• Minimum 3–5 years’ experience in a similar Debtors/Credit Control role.
• Minimum Grade 12 Qualification and ideally a Diploma in Credit Management
• Supervisory or team leadership experience in a finance environment.
• Strong reconciliation skills with a high level of accuracy.
• Proficient in accounting systems and Microsoft Excel (intermediate to advanced level).
• Knowledge of legal debt collection procedures and credit vetting processes.
• Ability to analyze age analysis reports and identify areas of concern.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Strong problem-solving skills and attention to detail.
• Knowledge of File Director or similar document management systems is an advantage.