Design Project Lead

SUMMARY:
An exciting opportunity exist for a Design Project Lead. My client is looking for unique qualifications, unique mindsets who is passionate about the design spaces and passionate about managing teams.

POSITION INFO:

An exciting opportunity exist for a Design Project Lead. My client is looking for unique qualifications, unique mindsets who is passionate about the design spaces and passionate about managing teams.

Job Purpose:

Design Project Lead manages the day-to-day execution of one or several customer design projects while guiding and developing individual team members. 

They work directly with different business stakeholders and takes ownership of the overall project and the delivery of exceptional customer experience.

The candidate will make an important contribution to the design work of the team and work closely with the stakeholders to ensure the project delivery meets both the customer and the business needs.

A successful candidate for this role is a self-starter with passion for high quality customer design.

The candidate has a strong track record of delivering complex, creative and innovative design projects that elevate the customer experience.

The candidate can demonstrate strong communication capabilities and ability to influence and lead others in even high-pressure situations. 

Education and experience required

• Degree or diploma in a Design discipline such as product, industrial, service, interaction, digital or visual design or equivalent qualification (NQF level 4)
• Minimum of 5 years of Technical experience
• Track record of delivering complex, high quality design projects, with strong customer impact
• Two years of experience conducting audience and usability research including benchmarking, heuristic reviews, surveys, analytics, stakeholder interviews, focus groups, contextual inquiry, and usability testing
• Demonstrated experience in each of the usability and software engineering cycle phases (analysis, design, implementation, and deployment)
• Ability to create and use personas and produce illustrated customer journeys
• Ability to communicate ideas through drawing, digital tools, prototyping, model making etc.

Knowledge and skills: 

• Advanced understanding of the whole process of developing digital and service design solutions
• Great customer obsession – ability to tirelessly drive improvement in customer experience throughout the projects
• Strong skills in stakeholder management – ability to build strong relationships, communicate effectively and, when necessary, challenge constructively
• Problem-solving skills – ability to work tirelessly and think creatively in order to find solutions to problems/issues
• Understanding of the importance of data and insight in driving solutions and ability to use data in decision-making
• Awareness of new and emerging design trends and patterns in customer design space

Apply now!

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For more information contact:

Marna van der Merwe - -----

Recruitment Consultant

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