Desktop Support

Recruiter:

Protem

Job Ref:

5340735

Date posted:

Friday, July 1, 2022

Location:

Cape Town, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.

Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.

Primary Responsibilities for the Role

Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.
Ensure desktop computers interconnect seamlessly with diverse systems.
Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Recommend and implement upgrades on systems to ensure longevity.
Assess functional needs to determine system purchase specifications.
Identify and repair hardware and network connectivity issues.
Establish VPN access for all remote users.
Assist in technical upgrading and maintaining of entire desktop systems.
Support in testing and deployment of new applications and systems.

Minimum Qualification and Experience Requirements

Education & Qualification

Grade 12/ Matric Certificate
CompTIA A+ or equivalent
CompTIA N+ or equivalent
ITIL Foundation
MCP or equivalent
MCSE, MCSA Windows 10, MCSA 365 or equivalent

2- 4 years practical service

Similar jobs you might be interested in:

Desktop Support Technician
Location: Capetown
Salary: Remuneration: R15 000 – R20 000 per month.
Our client in the IT industry is currently looking for a desktop support Technician, in Cape Town.
14 days ago

IT Technician
Location: Cape Town
Salary: 15000 Monthly
IT Technician
1 day ago

ICT Infrastructure Team Lead
Location: Stellenbosch
Salary:
Our client is looking for a ICT Infrastructure Team Leader to join their IT team. The ideal candidate must be conscientious and have a natural curiosity to learn how things work.
7 days ago

2nd Line IT Support
Location: Montague Gardens, Western Cape
Salary: R30 000 to R40 000 based on qualifications and Experience
2nd Line IT support
10 days ago

Support Engineer (Junior to Senior)
Location: Cape Town
Salary: market related Monthly
Job Requirements:This position requires troubleshooting, problem-solving and technical skills using various diagnostic tools. In addition, strong interpersonal skills are required to guide customers through situations, providing customer satisfaction. This may often be under challenging conditions. Part of the work will be in-office and the other will be out in the field providing customer support...
11 days ago

2nd Line IT Support
Location: Montague Gardens, Western Cape
Salary: R30 000 to R40 000 based on qualifications and Experience
2nd Line IT support
15 days ago

IT Business Analyst
Location: Cape Town
Salary: 500 000 Annually
An esteemed IT management and support company is looking for a dynamic IT Business Analyst to join their team! Your expertise will ensure the smooth operation and optimization of their shop floor control system and various local and global applications within the manufacturing and distribution facility.
30 days ago

Azure Integration Engineer X3 to 4 - Contract
Location: Cape Town
Salary: R500 - 565 per hour
Azure Integration Engineer
9 days ago

IT Technician
Location: Cape Town
Salary:
10 days ago

Junior IT Technician
Location: Cape Town
Salary:
10 days ago

Desktop Support

Similar jobs you might be interested in:

Create a free job alert for Desktop Support in Cape Town