IT Team Lead / IT Manager (CH1216)

SUMMARY:
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POSITION INFO:

Our client, a leading player in the Industrial IoT space, has an opportunity available for a Team Lead: IT to join their team in Somerset West.

This role is suited to a technically strong and hands-on IT professional who can take ownership of the internal IT environment, while also providing leadership, structure, and strategic direction to the IT function. The successful candidate will be responsible for the stability, security, resilience, and ongoing improvement of the company’s internal systems, infrastructure, and networks, while ensuring alignment with broader business objectives.

The role will report to the Chief Technology Officer.

Key responsibilities:

• Lead, mentor, and manage the IT team, ensuring accountability, performance, and continuous development
• Establish, implement, and maintain IT standards, policies, and best practices
• Act as the primary escalation point for complex infrastructure, systems, and support-related matters
• Take ownership of the performance, stability, and security of the internal IT environment
• Oversee systems administration, infrastructure lifecycle management, and proactive maintenance
• Drive continuous improvement of infrastructure resilience and operational efficiency
• Manage company backup strategies, including testing, integrity, and compliance
• Develop, maintain, and execute disaster recovery and business continuity plans
• Ensure uptime targets are achieved and operational disruptions are minimised
• Conduct regular infrastructure risk assessments and implement mitigation strategies
• Manage relationships with external service providers, technology vendors, and network partners
• Monitor and enforce SLAs with relevant service providers
• Work closely with leadership and business stakeholders to align IT capabilities with operational and strategic needs
• Contribute to IT planning, budgeting, procurement, and cost optimisation
• Ensure robust cybersecurity controls, compliance, and user awareness across the business
• Oversee infrastructure relating to the office environment, including LAN, power, solar, inverters, and battery management
• Support the internal IT needs of employees, including desktop and end-user support

Minimum requirements:

• Advanced Certificate or Diploma in Information Technology

Desired experience:

• Minimum of 5 years’ experience working in a Linux-based network environment
• Minimum of 5 years’ experience in a fast-paced technical environment
• Minimum of 3 years’ experience managing a small team
• Strong technical knowledge of:
  • IPv4 networks, routing, firewalls, VoIP, and file share protocols
  • Database systems such as PostgreSQL
  • Task management tools such as Jira
  • Version control tools such as Git
  • Virtualisation technologies such as Hyper-V and ProxmoxVE
  • Document management and knowledge management systems such as SharePoint and Wiki platforms
  • Scripting languages including Bash, PowerShell, and Python

Desired competencies:

• Strong leadership and people management ability
• Good communication and interpersonal skills
• Strong attention to detail
• Solid conflict management skills
• Strong problem-solving and analytical ability
• Technically inclined and solutions-driven
• Diligent, firm, and professional in approach
• Strong work ethic
• Good time management skills
• Ability to learn and adapt to new systems and technologies quickly

General

• We are committed to fair and inclusive hiring. All suitably qualified applicants are welcome to apply.
• Preference may be given in line with our client’s Employment Equity plan and applicable legislation.
• Applicants must have the legal right to work in South Africa at the time of application.
• Only shortlisted candidates will be contacted. If you do not hear from us within 30 days, please consider your application unsuccessful.
• Please include your current remuneration (CTC), salary expectation, and notice period (optional but helpful for screening).
• By applying, you consent to the processing of your personal information for recruitment purposes in accordance with POPIA.