Desktop Support Specialist

Recruiter:

Protem

Job Ref:

2453447924

Date posted:

Saturday, May 14, 2022

Location:

Cape Town, South Africa

JOB SUMMARY:
-

JOB DESCRIPTION:

Assist staff with installation, configuration and ongoing usability of desktops, laptops, peripheral equipment and software complying with given standards and guidelines.

Participate in varied computer platforms in multi-layered client server environment. Train and guide staff hardware and software usage. Participate in important technological department projects and perform problem diagnosis of network and desktop environment under IT Management direction.

Primary Responsibilities for the Role

Update and maintain computer inventory and surplus equipment. Maintain and resolve issues on LAN/WAN, VoIP telephone, Biometric, Video systems and other computing equipment.
Ensure desktop computers interconnect seamlessly with diverse systems.
Interact with vendor support contacts to resolve technical problems with desktop computing equipment and software.
Recommend and implement upgrades on systems to ensure longevity.
Assess functional needs to determine system purchase specifications.
Identify and repair hardware and network connectivity issues.
Establish VPN access for all remote users.
Assist in technical upgrading and maintaining of entire desktop systems.
Support in testing and deployment of new applications and systems.

Minimum Qualification and Experience Requirements

Grade 12/ Matric Certificate
CompTIA A+ or equivalent
CompTIA N+ or equivalent
ITIL Foundation
MCP or equivalent
MCSE, MCSA Windows 10, MCSA 365 or equivalent
2- 4 years practical service delivery experience in the IT industry; as an IT support or desktop support technician.

In accordance with Adapt IT’s Employment Equity plans and goals, preference will be given to suitable applicants from the designated groups as defined by the Employment Equity Act of 55 of 1998 and subsequent amendments thereto.

Similar jobs you might be interested in:

Desktop & Technical Support
Location: Paarl
Salary:
We are looking for a desktop & Technical support professional in Paarl, to provide reliable IT support to end-users and group companies. The role focuses on resolving hardware, software, and network issues while ensuring a secure and efficient IT environment.
17 days ago

Senior Desktop Support Technician
Location: Cape Town
Salary:
Join the team at Barefoot Cyber!Barefoot Cyber is a partner at IT Naledi Solutions. If you're ready to take the next step in your career, we'd love to hear from you: employment@itnaledi.co.za See below for details on this exciting opportunity: The Senior desktop support Technician provides advanced technical support to end-users, ensuring reliable operation of desktop, audio-visual...
18 days ago

SLA Account Manager
Location: Cape Town
Salary: R22000
Our client, a dynamic and growing IT company based in Cape Town CBD requires a proactive, motivated SLA Account Manager to join their dynamic team. The individual will work on the IT Helpdesk as a technical agent, providing high-quality IT support as part of the helpdesk team, with occasional on-site client visits.
11 days ago

IT Team Lead
Location: Cape Town
Salary:
Join the team at Barefoot Cyber!Barefoot Cyber is a partner at IT Naledi Solutions. If you're ready to take the next step in your career, we'd love to hear from you: employment@itnaledi.co.zaSee below for details on this exciting opportunity: The IT Team Lead is responsible for overseeing and coordinating all desktop support operations across the organization’s four sites. This in...
17 days ago

Junior Systems Support Engineer
Location: Cape Town
Salary:
ðCentury City, CPT | Office-based | Permanentð° Market related salary, depending on your skills and experience Unlock your IT career potential with one of South Africa’s leading technology solutions providers.We are looking for a driven and service-oriented Junior System support Engineer to join our client’s Cape Town team. If you're passionate about troubleshooting, eager to...
51 days ago

IT Infrastructure Manager
Location: Cape Town
Salary: Market Related Monthly
Job Description:The Infrastructure Manager is responsible for the strategic planning, implementation, and operationalmanagement of our client hybrid IT infrastructure. This includes on-premises and cloud environmentsenabled by Microsoft Azure, HP and Aruba networking equipment, HP servers and SAN storage,Windows and Linux operating systems, and SQL Server databases. The role ensures high availabil...
Today

Senior IT Infrastructure Engineer
Location: Cape Town
Salary: Market Related Monthly
Job Description:The Senior IT Infrastructure Engineer is responsible for the setup, configuration, support, andmaintenance of our client’s hybrid infrastructure environment, which includes on-premises and cloudbased servers, storage, and network switches. The role ensures optimal performance, security, andavailability of infrastructure services and supports continuous improvement through upg...
Today

IT Infrastructure Manager (CPT)
Location: Cape Town
Salary: Annually
The Infrastructure Manager is responsible for the strategic planning, implementation, and operationalmanagement of our client hybrid IT infrastructure. This includes on-premises and cloud environmentsenabled by Microsoft Azure, HP and Aruba networking equipment, HP servers and SAN storage,Windows and Linux operating systems, and SQL Server databases. The role ensures high availability,performance,...
1 day ago

Intermediate .Net Developer (Full stack)
Location: Cape Town
Salary:
2 days ago

L3 Engineer
Location: Cape Town
Salary: 25000
Our client is looking for an L3 Engineer to join their team in Cape Town
3 days ago

Desktop Support Specialist

Similar jobs you might be interested in:

Create a free job alert for Desktop Support Specialist in Cape Town