Digital Business Analyst

SUMMARY:
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POSITION INFO:

If you are a dynamic and focused Digital Business Analyst with business analysis and/or business consulting experience in Retail of Financial industry we would love to engage with you to talk some more!

KEY EXPERIENCE/SKILLSETS

• 3 years’ working in Retail or Financial Industry
• 5 years business analysis/business consulting experience
• Agile methodologies experience
• Business process mapping
• Command of business analysis techniques – including application of industry- standard methodologies, techniques and use of software
• Communication
• Express and implied ethical responsibilities
• In–depth knowledge of Retail policies, practices, processes and systems
• Information processing
• Internal and external networking
• Knowledge and innovation management
• Knowledge and understanding of project management principles
• MS Office proficiency
• Programme and Project Management
• Resource Management
• Supply Chain and Logistics experience will be to your advantage
• Understanding of Retail operating model

QUALIFICATIONS

• University degree (B Eng Industrial advantageous)
• Agile/Project Management certification recommended

SCOPE OF WORK

• Provide specialist business and process analysis functions
• Project manage business and process functions
• Document and evaluate existing business processes
• Design and implement new business processes
• Support development of comprehensive fit-for-purpose and efficient processes to optimise business results whilst transitioning project through project lifecycle
• Initiate and execute project establishment & initiation activities
• Gar and document business requirements
• Analyse and document changes required in system architecture
• Ensure that solution is tested and validated against business requirements
• Implement solution and conduct a handover to operations
• Manage project through its lifecycle
• Effective self-management and teamwork
• Risk and issue logging: quantifying risks, identifying an owner of that risk, if they occur and also driving close out of risks and issues that are logged
• Decision logging: when a critical decision arises in sessions, log this and drive process to get decision made and document decision outcome
• Any actions identified in sessions, must be minuted and assigned to a particular individual with a commitment date with drive and follow up until closed
• Together with PM's for Service Providers, prepare STEERCO pack that include relevant required details, communicate deliverables completed as well as committed too
• With Product Owner, define implementation date of project and plan deliverable accordingly, ensuring that Project plan is not be limited to development and product deliverable but also implementation plan
• Driving quote approval and purchase order process where required