Direct/ Technical Sales

SUMMARY:
Duties & Responsibilities

1. Identify & Develop New Business
• Prospect for new clients/customers (cold calling, networking, site visits).
• Research and map new markets, segments, and opportunities.
• Generate leads and qualifying them.
2. Client / Account Management
• Maintain and grow relationships with existing clients.
• Understand clients’ technical requirements and business problems, to recommend solutions.
• Provide during‐sales and post‐sales technical support, or liaise with technical/engineering teams.
3. Solution Design & Proposal Preparation
• Translate customer needs into appropriate technical‐product or service solutions.
• Prepare quotations, technical proposals, scope of work documentation.
• Negotiate pricing, delivery, contract terms with customers.
4. Product Demonstrations & Presentations
• Conduct technical presentations / demos to prospective clients.
• Possibly do site visits / field work to show product capabilities.
5. Sales Targets & Forecasting
• Meet or exceed sales quotas/revenue targets.
• Forecast sales, provide regular reports on pipeline, revenue, market trends.
• Monitor competitor activity and market developments to adjust strategy.
6. Collaboration across Functions
• Work closely with engineering / R&D / product development to ensure solutions meet specs.
• Collaborate with operations, production, service teams to ensure delivery, installation, after‐sales service.
• With management for strategy, contract terms, and customer satisfaction.
7. After‐Sales & Support
• Ensure smooth handover from sales to implementation or maintenance teams.
• Follow up post‐installation to ensure customer satisfaction and resolve issues.
• Possibly provide training to customers or internal teams.
8. Travel & Fieldwork
• Travel to client sites as needed (in Centurion, Gauteng, or broader region/country/international if required).
• Attend trade shows, conferences, or client meetings.
9. Administrative & Reporting Tasks
• Maintain CRM records.
• Prepare quotes, invoices, contracts.
• Report on sales performance, customer feedback, market intelligence.

POSITION INFO:

1. Education
• Bachelor’s degree in Engineering (Mechanical, Electrical, Electronics, Mechatronics, or similar) or a related technical field.
• Alternatively, a Diploma with significant relevant technical experience might sometimes be acceptable.
2. Technical Knowledge
• Understanding of the products or systems being sold — e.g. instrumentation, automation, pumps, electronics, solar systems, etc.
• Ability to read/interact with technical drawings, specifications.
• Familiarity with the industry’s norms / regulations / standards.
3. Experience
• Previous experience in technical/engineering sales, direct sales, or business development.
• Experience in the specific sector (mining, automation, electronics, solar, test & measurement, etc.) is a big plus.
• Track record of meeting sales targets.
4. Skills
• Strong communication skills (written & verbal) – able to explain technical detail to non‐technical clients.
• Negotiation skills.
• Presentation skills / Public speaking.
• Problem solving – ability to come up with solutions tailored to customer needs.
• Time management, ability to prioritize.
• Ability to work independently and in a team.
5. Other Requirements
• Valid driver’s license; own transport if required to travel to client sites.
• Willingness to travel (locally, possibly internationally).
• Proficient computer skills (office tools, CRM tools, possibly CAD or technical software, depending on the product).
• Good understanding of market competition.
6. Personal Attributes
• Target / results driven.
• Self-motivated, proactive.
• Strong customer focus.
• Good integrity and reliability.
• Flexibility (work hours, responding to client needs, etc.).

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