Director: Business Regulation (Office of the Consumer Protector)

Recruiter:

Makhado Consulting

Job Ref:

JHB000112/GN

Date posted:

Friday, March 13, 2026

Location:

Cape Town, South Africa

Salary:

R1073187.00

SUMMARY:
JOB PURPOSE:

The Client is seeking to acquire the services of a creative and innovative individual to strategically manage the Office of the Consumer Protector to provide a business regulation service.

POSITION INFO:
REQUIREMENTS:

A LLB qualification (4-year B degree) as recognised by SAQA or equivalent; and at least 5 year’s middle management experience.

KEY PERFORMANCE AREAS:

Strategic Management:

Experience in Managing a Unit or Entity such as Office of the Consumer Protector or similar Knowledge.
experience in Complaints management, redress for consumers or ADR, including experience of a tribunal or similar structure
Experience in public engagement / outreach / education / marketing in the consumer rights awareness, or a related field; People and Financial Management
Experience Governance frameworks and the legal / regulatory environment.

Competencies:

Strategic Capability and Leadership; Programme and Project
Management; Change Management
People Management and Empowerment
Financial Management.

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