Director of Food and Beverage

SUMMARY:
Lead diverse teams while driving quality, profitability, and guest satisfaction.

POSITION INFO:

At The President Hotel, exceptional guest service extends beyond our rooms. Our Food & Beverage offering plays a central role in shaping memorable guest experiences across restaurants, bars, banqueting, and events.

As we continue our journey toward luxury, we are seeking an experienced Director of Food & Beverage who brings strong operational leadership, commercial awareness, and a passion for delivering consistently high standards across all F&B outlets.

This role is ideal for a senior hospitality professional with extensive experience in large, busy hotel environments, a proven track record in food and beverage management, and the ability to lead diverse teams while driving quality, profitability, and guest satisfaction.

Key Responsibilities

Oversee and lead all Food & Beverage operations, including:

• Restaurants, bars, banqueting, conferencing, and events
• In-room dining and pool or leisure outlets (where applicable)

Operational & Leadership Responsibilities:

• Provide strategic and hands-on leadership to all F&B teams
• Ensure service standards align with the hotel’s luxury positioning
• Drive consistent guest satisfaction across all outlets
• Recruit, train, mentor, and develop F&B management and operational teams
• Ensure compliance with health, safety, hygiene, and liquor regulations

Financial & Commercial Responsibilities:

• Manage F&B budgets, forecasts, and cost controls
• Drive revenue growth, upselling, and profitability across outlets
• Monitor stock control, procurement, wastage, and margins
• Analyse performance reports and implement corrective actions where required

Quality & Guest Experience:

• Maintain exceptional food quality, service presentation, and atmosphere
• Handle escalated guest feedback professionally and effectively
• Collaborate with Culinary, Sales, and Events teams to deliver seamless experiences

Minimum Requirements

• Matric or equivalent qualification
• Relevant hospitality or food & beverage management qualification
• Minimum 5–8 years’ senior Food & Beverage management experience within a large 4 or 5-star hotel or resort
• Proven experience managing multiple outlets and large teams
• Strong financial acumen with experience in budgets, forecasting, and cost control
• Experience working within high-volume, service-driven environments
• Excellent communication and leadership skills
• Strong knowledge of food safety, hygiene standards, and liquor legislation
• Computer literate, including Microsoft Office and hotel POS / PMS systems
• CV must be 100% updated before submission

Key Skills & Attributes

• Strong operational and commercial mindset
• Confident, visible leader with the ability to inspire teams
• High attention to detail and service consistency
• Calm and decisive under pressure
• Excellent planning, organisation, and problem-solving skills
• Guest-focused with a passion for food, service, and hospitality excellence
• Professional presentation and conduct

Why Work With Us

• Be part of a hotel committed to sincere, memorable hospitality
• Play a key leadership role in a dynamic, high-profile operation
• Supportive executive team and collaborative culture
• Opportunity to shape and elevate a multi-outlet F&B offering
• Competitive salary and employee benefits

Recruitment is aligned with the company’s Employment Equity Plan.