Dispatch Supervisor, Durban

SUMMARY:

Our client is seeking a Dispatch Supervisor for a permanent role based in Durban, KwaZulu Natal.

POSITION INFO:
Applicants are required to strictly meet the following criteria: Grade 12 with 3+ years warehouse experience and 2+ years in a supervisory capacity Dispatch, logistics, transport coordination experience MS Office proficient and Syspro (or similar) essential Knowledge of hazardous goods handling advantageous Valid Code 8 drivers, own vehicle and valid forklift license required The s uccessful applicant would be responsible for, but not limited to: Dispatch Execution & Control: Oversee daily long-haul dispatch operations from planning through to execution. Ensure all loads are accurately picked, checked, and loaded according to dispatch plans. Maintain full alignment between physical stock, documentation, and system transactions. Monitor dispatch performance to ensure all deliveries meet scheduled timelines. Transport Planning & Coordination: Coordinate with transporters and 3PL providers to secure vehicles and confirm schedules. Ensure optimal vehicle utilization and compliance with legal load limits. Adjust dispatch plans proactively based on operational constraints or delays. Maintain continuous communication with drivers during transit. Syspro & Supply Chain Transfer (SCT) Control: Create, validate, and manage all inter-warehouse transfers (SCTs) in Syspro. Ensure all transfers are: Captured accurately; Approved prior to dispatch and Physically aligned with loaded quantities. Reconcile system stock vs physical stock before releasing any load. Investigate and resolve: Duplicate transfers; Unprocessed SCTs and Stock discrepancies between sites. Compliance & Documentation (TREM Cards & Legal): Ensure all hazardous and applicable loads are dispatched with valid TREM cards. Verify: Correct UN numbers; Product identification aligned to SDS and Emergency contact details. Maintain TREM card register, including version control and expiry tracking. Conduct pre-dispatch compliance checks to prevent legal or safety risks. Ensure adherence to SANS and company safety standards. Team Leadership & Supervision: Supervise Dispatch Storemen, Checkers, Packers, and support staff. Allocate daily tasks and ensure productivity and accountability. Train, mentor, and develop team members to improve performance. Maintain discipline, safety awareness, and operational standards. Communication & Stakeholder Coordination: Liaise with: Warehouse teams (receiving, picking, production); Sales Administrators and Transporters and 3PL partners. Communicate delays, issues, or risks proactively. Ensure alignment between departments to support smooth dispatch operations. Inventory Accuracy & Control: Ensure all inventory movements are supported by valid documentation. Conduct cycle counts and participate in stock takes. Investigate and resolve stock variances. Prevent dispatch of incorrect or unverified stock. Reporting & Performance Management: Monitor key reports such as: Open orders; Planned vs actual deliveries and Dispatch accuracy. Track KPIs, including On-time delivery (OTIF\/DIFOT); Load accuracy and Dispatch productivity. Provide feedback and improvement plans to Warehouse Management. Health, Safety & Compliance: Enforce all health and safety regulations within dispatch operations. Ensure correct PPE usage and safe handling of goods. Conduct daily safety briefings (\"Hot Potato Talks\"). Maintain high housekeeping and hazard-free work areas. Continuous Improvement: Identify inefficiencies in dispatch, transport, and system processes. Implement improvements to reduce costs and improve service levels. Support automation and system enhancements (Syspro, reporting, routing) Sal ary: R15 000 - R16 000 per month CTC, including Provident To apply email detailed CV, and all supporting documentation through to If you have not received a response within 7 working days, please consider your application unsuccessful