E-commerce Channel Management

SUMMARY:
E-commerce Channel Management

POSITION INFO:

Key Responsibilities

1. Responsible for the daily operation of e-commerce platform stores, including product listing and delisting, title optimization, and basic maintenance of product detail pages to ensure the accuracy and completeness of product information.

2. Monitor core e-commerce data, conduct basic data recording and organization, and promptly report any abnormal data findings.

3. Collaborate with the team to complete platform campaign registrations and basic marketing promotions to help improve store exposure and sales volume.

4. Coordinate with the supply chain and other relevant departments to follow up on product replenishment and delivery, ensure efficient order fulfillment, and handle basic order inquiries and after-sales coordination.

5. Maintain the store’s basic reputation by assisting with simple customer review management and improving the overall customer experience.

6. Learn platform rules and operational skills for e-commerce platforms, assist the team in implementing operational strategies, and complete other operational tasks assigned by supervisors.

7. Demonstrate honesty and integrity, the ability to work under pressure, strong self-motivation, a high sense of responsibility, and the ability to analyze and summarize problems and experiences in daily work.

Minimum Requirements

• Work Experience: At least 1 year of relevant working experience.

• Qualification: Bachelor’s Degree.

• Additional Preference: Candidates with bilingual proficiency in Chinese and English will be preferred.

Work Location

☑ Johannesburg – Bedfordview

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