Electrical Technician

SUMMARY:
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POSITION INFO:

The purpose of this position is to maintain, service and repair material handling equipment, systems and products on company premises in a timely and cost-effective manner so that customer and company requirements are met; maintaining of vehicle records.

Requirements and Experience

• Servicing of material handling equipment and maintaining forklift service ability to specified standards and according to set procedures by delivering quality service / maintenance.
• Perform accurate diagnosis / troubleshooting in event of breakdown of equipment; communicate what repairs are needed by advising customer and/or supervisor.
• Maintains vehicle maintenance and operational data / history by updating and timeously communication information that must go on record.
• Provide complete customer satisfaction in a polite and professional manner.
• Ensure proper communication between self, workshop staff (supervisor and controller) and customer.
• Ensure OHSACT requirements are met in all actions on company and client premises; maintains a safe work environment by verifying vehicle safety device operations, following standards and procedures and in general complying with legal regulation.
• Updates job knowledge by participating in educational opportunities
• Matric, Grade 12 or equivalent qualification
• Qualified Diesel and/or Petrol Mechanic, plus experience with forklifts or similar material handling equipment; or Qualified Forklift Mechanic
• Minimum of 5 years mechanical, hydraulic and electrical experience pertaining to forklifts
• General working knowledge of auto electrical systems (ignition, starting, charging, illumination)
• Excellent work ethic – honest, reliable, hardworking, dedicated and takes pride in work carried out
• Highly developed prioritizing and multi-tasking skills; strong sense of urgency; problem solving and decision-making skills
• Excellent communication skills with people at all levels in an organization
• Dedication to service excellence in every aspect of work carried out, strong focus on attention to detail and accuracy
• Excellent communication skills with people at all levels in an organization – must be able to converse fluently and comfortably in English; must be able to read and write English
• Ability to work with little or no supervision and still complete tasks timeously; enthusiastic, self-motivated and can use own initiative

Required Certificates, Licenses, Registrations

• Trade test certificate, mechanic
• Code 8 / EB driver''s license
• Valid forklift operator license
• Customer service perceptions and satisfaction
• Profitability of maintenance / service contracts + quality of machines
• Accomplishing company strategic goals

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