EndPoint Security Engineer (Carbon Black EDR/AV)

 

Recruiter:

Data Centrix

Job Ref:

JHB005894/Koki

Date posted:

Monday, April 25, 2022

Location:

Midrand, South Africa


JOB SUMMARY:
We are currently looking for a resource to fulfil the role of an onsite Endpoint Security Engineer out bound customer project work and managed endpoint security services for primarily Carbon Black EDR/AV. This is a permanent role based in Midrand.

JOB DESCRIPTION:

Qualifications:
  • Matric plus Degree/Diploma in Information and Communication Technology

Tasks:
  • Provide technical support, including reporting and security application software management and administration.
  • Perform daily system and agent health checks to ensure system and agents and endpoints are compliant.
  • Manage and define policies as they relate to anti-virus, anti-malware, EDR/AV solutions
  • Keep security systems documentation up to date.
  • Maintain awareness of latest security risks, exploits and vulnerabilities and apply them to the client environment as required.
  • Investigate security event escalations and report on risks and vulnerabilities with suggested recommendations.
  • Upon virus detection(s) initiate urgent action for restoring status quo to the infected endpoints so as to meet the Service levels.
  • Assist to create plans for implementation/release management projects.
  • Raise concerns to management regarding endpoint security deficiencies or enhancements that need to be addressed.
  • Work with client to design and implement a stable, secure and optimized endpoint environment.
  • Ensuring version upgrades/patch updates as per OEM recommendation subject to client change control approval process.
  • Good understanding and adherence to the ITIL framework.
  • Log OEM 3rd level support calls and resolve as per OEM resolution to resolve issue as per client OEM Support Level.
  • Compile and submit Root Cause Analysis as per SLA.
  • Provide snag list of non-compliant endpoints that cannot be resolved remotely to the client on a monthly basis to manage risk.

 

NB! This job is now closed. You can apply for other jobs by uploading your CV.



 

 

 

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