Head of Infrastructure

SUMMARY:
We are seeking an experienced and strategic Head of Infrastructure to lead and evolve a high-performing IT Operations and Infrastructure environment. This is a senior leadership role responsible for ensuring the stability, security, and performance of enterprise systems while driving innovation, automation, and continuous improvement.

POSITION INFO:

About the Role

Key Responsibilities

• Ensure stability, availability, and performance of the IT environment across all infrastructure domains
• Lead and manage Infrastructure, Support, Network, DBA, Security, and Operations teams
• Drive system monitoring, incident management, and service delivery excellence
• Oversee disaster recovery, business continuity, and security management
• Manage vendor relationships, contracts, and SLAs
• Lead infrastructure automation, orchestration, and modernisation initiatives
• Own cyber security posture, including endpoint protection, compliance, and risk mitigation
• Manage IT infrastructure budgets and performance reporting
• Implement and enhance ITIL-based processes and governance frameworks
• Collaborate with business units and leadership to align IT strategy with organisational goals

Requirements

• Degree in Information Technology or related field
• 10+ years’ experience in IT systems across multiple domains
• 10+ years’ experience in a managerial/leadership role within Infrastructure and IT Operations
• Strong experience with infrastructure architecture (networks, firewalls, servers, storage)
• Deep knowledge of Windows & Linux environments and databases (SQL, MySQL, Postgres)
• Experience with cloud platforms (Azure/O365) and modern infrastructure tools
• Proven track record managing third-party vendors and service providers
• Solid understanding of ITIL, SDLC, and security/risk frameworks
• Experience with infrastructure automation and configuration management tools

Advantageous Skills

• Oracle database experience
• ISO27001 or security governance exposure
• Large-scale migrations (cloud/infrastructure/applications)
• Enterprise risk management
• Application monitoring and observability tools

Working Hours