Events Operations Manager – Stellenbosch

SUMMARY:
Do you have an entrepreneurial mindset combined with strong operational skills to ensure seamless event coordination and management and can travel to Stellenbosch?
 
Our client, a distinguished Events & Hospitality venue is seeking a dynamic and experienced Operations Manager to oversee seamless “event execution”.
 
Excellent opportunity to inspire and direct teams with confidence and consistently deliver exceptional five-star experiences while driving sustainable profitability.

POSITION INFO:
REQUIREMENTS

• Matric and relevant qualification
• Driver’s license and own vehicle required
• Availability to work extended hours
• Strong understanding of profitability, GP targets, labour ratios, and cost control
• Ability to negotiate supplier agreements & protect margins, profit-focused decisions
• Mature leadership presence; confident leading strong personalities
• High ownership mindset, calm, decisive, and solutions-focused under pressure
• High emotional intelligence and conflict management capability
• Professional, sales confidence with strong presentation ability & communication skills
• Strong systems thinking, process improvement ability & attention to detail
• CRM literacy and disciplined documentation management
• Anticipates risk and plans proactively

• Take ownership of the full commercial, operational & experiential success of all events
• Conduct high-conversion venue viewings
• Assist with structured quotations and closing of sales
• Support booking pipeline stability
• Act as primary relationship owner post-sale
• Set clear expectations and manage scope
• Deliver a seamless five-star experience from planning to execution
• Protect brand reputation at all times
• Negotiate rates and enforce service standards
• Manage supplier compliance, access and breakdown
• Maintain strong, accountable supplier partnerships
• Align kitchen, bar, supervisors, maintenance, cleaning and suppliers
• Lead structured pre-event briefings
• Ensure role clarity, timelines, and accountability
• Own event profitability from confirmation to reconciliation
• Monitor revenue, labour, bar performance and supplier costs
• Support package development, pricing strategy and revenue growth
• Maintain accurate CRM records, eliminating and preventing errors
• Finalise and control BEOs and function sheets
• Lead and develop Event Supervisors
• Identify inefficiencies, improve planning & processes for scalability and profitability