Executive: Artificial Intelligence Operations

SUMMARY:
To provide leadership and strategic management of the Artificial Intelligence Operations (Automated Monitoring and DevOps)capabilities to support Transformational Outsource within ITS 1 – Specialised Solutions

POSITION INFO:

• Develop the Artificial Intelligence Operations (Automated Monitoring and DevOps) strategy addressing current and future market forces and movements and in alignment with the Specialised Solutions strategy and overall DPS (ITS 1) strategy.
• Determine innovative Automated Monitoring and DevOpsconsulting and product solution sets and define the go-to-market strategy in support of DPS strategic drivers.
• Lead the integration of innovative AI solutions in alignment with high levels of quality, standards and operability as defined within negotiated and agreed service level agreements, service level parameters or contracts.
• Lead the development of plans to deliver products / solutions and ensure optimal allocation of resources.
• Oversee the delivery and deployment of products in accordance with scope, budget and service level agreements. Provide technical direction to project teams to deliver high levels of quality, standards and operability as defined in the agreed project plans.
• Manage the development and implementation of processes and procedures to maintain or recover the delivery of solutions in the event of any physical, technical or environmental disaster or major outage, providing continuity of service to customer.
• Manage the identification and mitigation of operational risk within Artificial Intelligence Operations (Automated Monitoring and DevOps).
• Promote and facilitate optimum engagement between and within Divisions and establish and enhance relationships and network with strategic partners, customers and vendors in support of market dominance.
• Develop and manage the annual budget and forecasts within defined guidelines, directing and coordinating activities to achieve revenue and cost containment targets.
• Establish and foster a culture of performance excellence, employee engagement and transformation

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