Executive Personal Assistant to the Group CEO

SUMMARY:
ABOUT THE ROLE:
Our client is seeking an exceptionally capable and highly experienced Executive Personal Assistant to provide strategic, operational, and personal support to the Group CEO within a fast-paced and demanding travel management environment.
 
This is a high-impact role requiring a highly trusted right-hand and strategic partner who can operate with absolute discretion, anticipate needs, and seamlessly manage both business and personal priorities.
 
The successful candidate will play a critical role in optimising the Director/ Group CEO’s effectiveness, ensuring smooth day-to-day operations, and enabling focus on strategic leadership and growth.

POSITION INFO:
KEY RESPONSIBILITIES: Executive & Strategic Support: Manage and optimise the Director's complex and ever-changing calendar in alignment with business priorities Act as gatekeeper and facilitator, ensuring effective time utilisation Track key business priorities, deadlines, and deliverables across departments Prepare high-quality briefing documents, reports, and summaries for meetings and engagements Apply sound judgement in prioritisation and escalation of matters Act as an extension of the Director\/ Group CEO where appropriate, ensuring alignment with intent and expectations Support strategic projects and initiatives across internal and external stakeholders Travel & Industry Coordination: Oversee all aspects of complex domestic and international travel (flights, accommodation, visas, itineraries) Manage last-minute changes, disruptions, and time-sensitive travel requirements across time zones Ensure compliance with visa requirements, travel policies, and international regulations Liaise with airlines, hotels, travel partners, and VIP service providers Maintain detailed travel profiles, preferences, and records for seamless future coordination Coordinate the Director's participation in conferences, events, and international engagements Stakeholder & Relationship Management: Serve as a key liaison between the Director and senior executives, clients, and partners Manage communication on behalf of the Director with professionalism and discretion Build and maintain strong relationships with key stakeholders Ensure consistent, high-quality engagement aligned with company standards Operational & Administrative Excellence: Maintain confidential records, contracts, and sensitive documentation Manage expenses, budgets, and financial administration Oversee ad hoc projects and ensure delivery within agreed timelines Ensure all administrative processes are efficient, accurate, and up to date Systems & Process Management: Develop and maintain effective systems, trackers, and workflows Ensure documentation and communication are structured and accessible Continuously improve processes to enhance efficiency and reduce operational friction Personal Support to the Director\/ Group CEO: Provide seamless personal assistance, including appointments, logistics, and day-to-day coordination Coordinate personal travel, events, and household-related matters Handle sensitive personal matters with absolute discretion and sound judgement Anticipate needs proactively to ensure balance and efficiency across personal and professional commitments REQUIREMENTS: Extensive experience supporting senior executives or Directors Proven ability to operate at both strategic and execution levels Strong experience managing complex travel logistics Exceptional organisational, prioritisation, and time management skills Outstanding written and verbal communication skills - must be fluent in English and Afrikaans Ability to work in a fast-paced, high-pressure environment Advanced proficiency in Microsoft Office Suite (especially Outlook for calendar management) Experience coordinating across multiple time zones Demonstrated ability to manage both business and personal responsibilities seamlessly PREFERRED QUALIFICATIONS: Diploma or Degree in Business Administration, Travel & Tourism, Hospitality, or related field (advantageous) Experience in a travel management company, airline, hospitality group, or similar industry Strong knowledge of global travel logistics, visa processes, and international protocols Experience supporting C-suite or senior executives in high-performance environments Financial administration and budgeting experience Experience coordinating high-level events and international engagements Familiarity with travel booking systems, GDS platforms, or corporate travel tools Proven track record of longevity and stability in previous roles Should you not receive a response within 10 working days, please consider your application as unsuccessful