Facilities & Maintenance Manager (Hotel Industry)

SUMMARY:
A well-established hotel operation is seeking an experienced Facilities & Maintenance Manager to lead all maintenance, engineering, and facility management activities across the property. The successful candidate will be responsible for ensuring the reliability, safety, and efficiency of all building services, utilities, equipment, and infrastructure while leading a team of maintenance professionals.

POSITION INFO:
Minimum Requirements Qualified Trade Tested Artisan (Electrician, Millwright, Fitter, Mechanical Fitter, Refrigeration Technician, or similar). Manufacturing, Mechanical, Electrical, Industrial, or Engineering Degree essential. Minimum 5 years' management experience within facilities, maintenance, engineering, or technical operations. Experience within the hospitality, hotel, manufacturing, FMCG, commercial property, or industrial sectors. Strong knowledge of mechanical, electrical, HVAC, plumbing, refrigeration, and building management systems. Proven experience managing maintenance teams, contractors, and service providers. Sound knowledge of occupational health and safety regulations. Key Responsibilities Lead and manage the hotel's maintenance and facilities department. Develop and implement preventative and predictive maintenance programs. Ensure maximum uptime and reliability of all building services and hotel infrastructure. Manage HVAC systems, electrical installations, generators, plumbing, refrigeration, fire systems, and other critical equipment. Plan and control maintenance budgets, expenses, and capital projects. Oversee external contractors and ensure compliance with service level agreements. Ensure compliance with health, safety, environmental, and statutory requirements. Drive energy efficiency and cost-saving initiatives across the property. Manage maintenance schedules, asset registers, and facility improvement projects. Provide leadership, coaching, and performance management to the maintenance team. Respond to emergency breakdowns and ensure minimal disruption to hotel operations. Key Competencies Strong leadership and people management skills. Excellent problem-solving and fault-finding abilities. Project management and planning capabilities. Financial and budget management experience. Strong communication and stakeholder engagement skills. Ability to work under pressure in a customer-focused environment. High attention to detail and commitment to service excellence. Preferred Experience Hotel, resort, hospitality, commercial property, manufacturing, FMCG, or engineering environment experience. Experience with CMMS systems and maintenance planning software. Knowledge of energy management and sustainability initiatives. Experience managing refurbishment, renovation, or capital improvement projects.